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Customer Service Manager

1 неделю назад
10 мая 2024
Другие страныул. USA
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 Now Hiring: Customer Service Manager

  Location: Fully Remote (USA)

 Job Description:As a Customer Service Manager, you'll oversee rental properties, ensuring smooth operations and maximizing revenue. Here's what you'll do:

 Reservation Management: Handle bookings from start to finish. Accept or decline requests promptly. Assist guests with check-in details and address any concerns.

 Guest Communication: Respond promptly and professionally to guest inquiries via email, phone, and messaging. Manage guest expectations and handle any issues for a positive stay experience.

 Property Maintenance: Coordinate with cleaning and maintenance teams to keep properties in top shape. Ensure properties are guest-ready upon arrival.

 Qualifications:

  • Previous experience in property management, customer service, or hospitality preferred.
  • Excellent communication skills with a customer-focused approach.
  • Proficient in property management software and Airbnb app.
  • Detail-oriented with a proactive attitude toward maintenance and guest satisfaction.
  • Fluent English.
  • Flexibility to work evenings, weekends, and holidays.

 To Apply: Send your resume and cover letter to Отправить резюме or contact @ann_sshh on Telegram. Let's make every guest's stay memorable!


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