Monitoring and Evaluation Manager

Job Title: Monitoring and Evaluation Manager

Reporting to: Programmes Coordinator

Contract Type: Full time (37.5 hours per week)

Contract Duration: 12-month contract with possibility of extension (subject to funds confirmation)

Duty Station: Kyiv, Ukraine

Part 1:  Role Purpose:

Street Child is seeking a person who is eager to be involved in supporting the response to the humanitarian crisis in Ukraine caused by Russian military assault. This is a fantastic opportunity to become a member of well-established international organisation and its growing team in Ukraine. The role will require a motivated and enthusiastic candidate to lead monitoring, evaluation, accountability and learning processes of the organisation. 

The hired person will be responsible for developing and/or leading the organization’s monitoring, evaluation, accountability and learning protocols and processes. The person needs to be experienced in managing project-level monitoring, evaluation and accountability activities in humanitarian aid sector as well as have an advanced level of command of English.

We are looking for candidates with a ‘can-do’ attitude and willingness to support the programmes of the organisation. This is a demanding role and is suited to individuals who enjoy being busy and involved in a variety of tasks. In return it is an excellent opportunity to gain valuable skills and experience in a globally renowned international development NGO.

Street Child is proud to work with and through Ukrainian organisations. A candidate for this role should be prepared to work closely with local organisations to support their ability to impact the communities they serve.

Part 2:  Key Responsibilities:

1) Monitoring, Evaluation, Accountability and Learning Process Design and Delivery (40%) 

• Design and deliver logical frameworks including project indicators and targets in line with intended impact and in cooperation with the program team,
• Design and deliver monitoring and evaluation plans and protocols, including qualitative, quantitative and mixed methodologies, methods, sampling strategies, schedules or update the existing ones per need,
• Design and deliver monitoring and evaluations instruments, including quantitative and qualitative templates and tools (e.g. attendance lists, post service satisfaction forms, knowledge measurement tools, questionnaires, survey forms and similar) or update the existing ones per need,
• Develop the field monitoring visit objectives in line with the project commitments and design or update relevant monitoring tools for spot checks and verification (e.g. checklists, questionnaires, monitoring forms and similar),
• Establish and embed rigorous, robust data collection, collation and cleaning protocols and databases or update the existing ones for rapid data processing across programs to assure availability of rich data for analysis,
• Assist and assure adherence to appropriate data collection, processing and storage policies and procedures, to protect the confidentially, integrity, and privacy of participants and participant information,
• Assist and assure adherence to appropriate ethical protocols and safeguarding policies and procedures across all aspects of data collection and analysis process,
• Ensure the implementation of organization’s accountability to affected population (AAP) commitments, 
• Ensure the roll out and full operation of beneficiary feedback and complaints mechanism of the organization,
•  Facilitate regular learning sessions (on quarterly basis) to discuss lessons learned from project implementation and M&E and beneficiary feedback processes. 

 2) Management (30%) 

• Lead, supervise and support two Monitoring and Evaluation Officers, 
• Plan and ensure implementation of all MEAL activities in line with the donor requirements, project timeframes in consultation with the programme team.

 3) Partnership and capacity building (30%) 

• Establish positive working relations with partner organisations, both with senior management and M&E focal points,
• Support partners in understanding and implementing their M&E and accountability commitments, data collection methods and tools,
• Train and coach partners on M&E and accountability commitments with the support of M&E Officers,
• Organise and facilitate regular M&E and accountability coordination and learning meetings with partner M&E focal points.

 4) Other 

• Carry out all reasonable requests that are within the broad remit of the role, 

• A strong commitment to Street Childs vision, mission, and values,

• Adhere to all Street Child’s policies and procedures,

• Able to represent Street Child appropriately both internally and externally.

 Part 3:  Person Specification

Experience and Knowledge

• Demonstrable experience in developing or knowledge of monitoring, evaluation, accountability and learning systems and processes in humanitarian or non-governmental sectors,
• Previous experience or demonstrable ability to manage a small team of people,
•  Knowledge and demonstrable experience in qualitative and quantitative research methods,
• Demonstrable experience in developing qualitative and quantitative data collection tools,
• Demonstrable experience in data analysis and report writing,
• Previous experience in delivering trainings or mentoring on MEAL,
• Advance knowledge of Excel program and other Microsoft office tools,
• Excellent written and spoken Ukrainian and English language skills,
•  Understanding of sectoral standards (including CHS on Quality and Accountability),
• Knowledge of international and Ukrainian legislation, principles, rules and regulations on personal data protection.
• Work in complex and volatile contexts is considered to be beneficial,
• Demonstrable experience working closely with national/local NGOs in Ukraine is considered to be beneficial.
• Previous experience in evaluating programmes (including the entire evaluation cycle) in humanitarian contexts is considered to be beneficial.

 Skills and Abilities

• Critical thinking and ability to see a broader picture,
• Ability to analyse different sources of information and providing informed judgment,
•  Proven capabilities in leadership and team working, excellent interpersonal, listening and communication skills,
• Ability to present information to a group of people, delivering presentations, explaining new or unknown concepts to individuals and groups of people,
• Ability to work under pressure and tight deadlines,
• Ability to write clearly and concisely in English and in Ukrainian,
• Able and willing to travel, sometimes in insecure environments,
• Good organizational abilities, 
• Understanding of age, gender and diversity approaches for MEAL purposes is consider to be beneficial, 
• Experience in working in low-resource environments and emergencies is considered to be beneficial.

 Other

 • A commitment to Street Child’s mission and values 

Education / Qualifications

• Bachelor’s Degree or Higher in social studies, sociology or related field.

• Professional certificates and trainings, including in MEAL and/or in management is considered to be beneficial.

About Street Child 

Street Child believes that every child deserves the chance to go to school and learn. Our projects focus on a combination of education, child protection and livelihood support to address the social, economic, and structural issues that underpin today’s education crisis. We partner with local organisations and communities to deliver our locally rooted programmes, using evidence to drive learning and the refinement and scale up of programmes to create maximum impact for the most children at the lowest cost. We pride ourselves on being willing to go to the world’s toughest places where others won’t, including remote, hard-to-reach areas and fragile, disaster-affected states across sub-Saharan Africa and South Asia. Since 2008 we have helped over 650,000 children to go to school and learn and supported over 33,000 caregivers to set up businesses so they can afford the cost of educating their children.

Street Child’s commitment to safe environment 

Street Child is committed to diversity at workplace and welcomes applications from qualified candidates regardless of disability, gender identity, marital partnership status, race, ethnic and national origins or sexual orientation.

Street Child’s commitment to Safeguarding

Street Child is committed to the safeguarding and protection of the communities we serve, our partners, our volunteers, and our staff. 

As part of this commitment to safeguarding, all offers of employment will be subject to satisfactory references and appropriate background checks, including a Criminal Records check.  Street Child also participates in the Inter Agency Misconduct Disclosure Scheme. In line with this Scheme, we will request information from job applicants’ previous employers about any findings of sexual exploitation, sexual abuse and/or sexual harassment during employment, or incidents under investigation when the applicant left employment. 

To apply: 

Please apply using the workable link for this role to Monitoring and Evaluation Manager - Street Child (workable.com) before 23:00 on 12 April 2024. Applications will be reviewed on a rolling basis and so interested candidates are encouraged to apply early. 

As this role is based in country, appropriate pre-employment checks will be required as part of our recruitment process in line with our Safeguarding Policy.