Асистент/ка з питань етики та забезпечення з англійською

About Mercy Corps

Mercy Corps is powered by the belief that a better world is possible. To do this, we know our teams do their best work when they are diverse, and every team member feels that they belong. We welcome diverse backgrounds, perspectives, and skills so that we can be stronger and have long term impact.

Mercy Corps’ Ukraine crisis response seeks to meet the humanitarian needs of vulnerable Ukrainians and other conflict-affected people where they are: displaced inside Ukraine, refugees in Poland, Romania, and Moldova. We aim to reach 500,000 vulnerable people with multi-purpose cash assistance, in-kind humanitarian support, and protection services across four countries. Almost all our impact will be delivered in partnership: with Ukrainian, Polish, Romanian and Moldovan civil society organizations through a granting program that matches humanitarian action with capacity strengthening, and with peer international NGOs through a consortium in Ukraine.  Mercy Corps is responding to the Ukraine crisis with large-scale consortium programming with a focus on Multi-Purpose Cash Assistance (MPCA). The Consortium is a partnership between four international humanitarian aid agencies to model and deliver innovative, effective cash and other humanitarian assistance programs to support people affected by the Ukraine crisis within Ukraine.

The Position

The Ethics & Assurance Assistant with the guidance of the country Senior Advisor for Ethics and Risk (SAER) will assist in examination, review and analysis of records, reports, and financial information to ensure compliance with laws, regulations and Mercy Corps’ policies and procedures. He/she will be responsible for supporting investigations of potential violations of the Code of Ethics with an emphasis on fraud corruption, bribery and human trafficking.

The Ethics & Assurance assistant promotes and encourages a culture of compliance and ethics throughout Mercy Corps. As applicable to the position, maintains a clear understanding of Mercy Corps and donor compliance and ethics standards and adheres to those standards. Conducts work with the highest level of integrity. Communicates these values to staff and to partners and requires them to adhere to these values.

Essential Responsibilities

Investigations

• Assist in the review of financial data and supporting documents related to specific allegations to determine trends, identify patterns or exceptions as requested by SEAR;
• Assists during interviews – especially with translation when this is required
• Perform other investigation related tasks as determined by SEAR.

Case management

• Under the guidance of the SEAR, ensure all reported incidents are reported to the HQ and logged appropriately;
• Maintains the case management system and follows up on a regular basis with SEAR;
• Ensure that all relevant evidence gathering and storage protocols are observed and that all relevant documentation is properly filed and stored.
• Analyses data received to determine trends in types and number of allegations, common issues, potential risks and other criteria, as required;
• Prepares analysis and reports his/her findings to SEAR;
• Perform other case management related tasks as directed by SEAR.

Other

• When required, assists on Fraud, Bribery, Conflicts of Interest and other trainings to Mercy Corps staff and partners;
• Maintains complete confidentiality with respect to information acquired through the compliance process and all associated activities;
• Contributes to the creation of a positive image and overall credibility of the organization, notably through the application of the organizations Code of Ethics, values and stand-point with regard to internal and external actors;
• Actively promote Prevention of Sexual Exploitation and Abuse (PSEA) and child safeguarding standards within Mercy Corps and amongst beneficiaries served by Mercy Corps;
• Perform other duties as assigned. The duties and responsibilities listed in this document are representative of the nature and level of work assigned and not necessarily all inclusive.
• In coordination with established on-boarding processes and direction from SEAR, assist with the on[1]boarding of new country team members to ensure awareness and understanding of Code of Ethics policies. Conduct and/or coordinate regular anti-corruption, fraud prevention and other Code of Ethics trainings for country staff and partners.

Supervisory Responsibility

N/A

Accountability

Reports Directly To: Senior Advisor for Ethics and Risk

Works Directly With: Program Managers, Program Leads, PaQ team, Operations team, Security Team, SMT members.

Accountability to Participants and Stakeholders

Mercy Corps team members are expected to support all efforts toward accountability, specifically to our program participants, community partners, other stakeholders, and to international standards guiding international relief and development work. We are committed to actively engaging communities as equal partners in the design, monitoring and evaluation of our field projects.

Minimum Qualification & Transferable Skills

• Degree in relevant field, such as Business Administration, Law or Accounting;
• Advanced computer skills - particularly Excel;
• Detail-oriented, with a high degree of ethics, integrity, discretion and professionalism;
• Proven ability to gather, analyze and evaluate facts, define problems, draw valid conclusions and to prepare and present concise written reports in English;
• An ability to establish and retain effective working relationships with other staff and to communicate clearly and effectively in English, both orally and in writing;
• Ability to travel to Mercy Corps program locations as needed.
• Excellent oral and written Ukrainian, Russian, and English skills required for this role, as there will be tasks involving translation.

Success Factors

The successful Ethics & Assurance Assistant will show ability to interact effectively with international and national personnel. A demonstrated ability to multi-task, meet deadlines and process information in support of changing program activities is necessary. A high professional standard as well as the willingness and ability to enforce compliance with Mercy Corps and donor policies and procedures is essential. The ability to take financial and other information (evidence) and present it in meaningful and impactful reports is essential.

Successful Mercy Corps team members have a strong commitment to teamwork and accountability, thrive in evolving and challenging environments, and make effective written and verbal communication a priority.

Ongoing Learning

In support of our belief that learning organizations are more effective, efficient, and relevant to the communities we serve, we empower all team members to dedicate 5% of their time to learning activities that further their personal and/or professional growth and development.

Diversity, Equity & Inclusion

Achieving our mission begins with how we build our team and work together. Through our commitment to enriching our organization with people of different origins, beliefs, backgrounds, and ways of thinking, we are better able to leverage the collective power of our teams and solve the world’s most complex challenges. We strive for a culture of trust and respect, where everyone contributes their perspectives and authentic selves, reaches their potential as individuals and teams, and collaborates to do the best work of their lives.

We recognize that diversity and inclusion is a journey, and we are committed to learning, listening, and evolving to become more diverse, equitable and inclusive than we are today.

Equal Employment Opportunity

Mercy Corps is an equal opportunity employer that does not tolerate discrimination on any basis. We actively seek out diverse backgrounds, perspectives, and skills so that we can be collectively stronger and have sustained global impact. We are committed to providing an environment of respect and psychological safety where equal employment opportunities are available to all. We do not engage in or tolerate discrimination based on race, color, gender identity, gender expression, religion, age, sexual orientation, national or ethnic origin, disability (including HIV/AIDS status), marital status, military veteran status or any other protected group in the locations where we work.

Safeguarding & Ethics

Mercy Corps is committed to ensuring that all individuals we come into contact with through our work, whether team members, community members, program participants or others, are treated with respect and dignity. We are committed to the core principles regarding prevention of sexual exploitation and abuse laid out by the UN Secretary General and IASC and have signed on to the Interagency Misconduct Disclosure Scheme. We will not tolerate child abuse, sexual exploitation, abuse, or harassment by or of our team members. As part of our commitment to a safe and inclusive work environment, team members are expected to conduct themselves in a professional manner, respect local laws and customs, and to adhere to Mercy Corps Code of Conduct Policies and values at all times. Team members are required to complete mandatory Code of Conduct eLearning courses upon hire and on an annual basis.

Benefits   

Mercy Corps is offering competitive 25 Benefits Packages (10 law statutory and 15 market competitive), including but not limited to the relocation, transportation, phone allowances, remote and flexible working modality, duty of care, well-being support, 24/7 free resilience consultations in addition to a salary offer. Team positive working environment in a well-established and growing international humanitarian organization with career development opportunities through our global talent development platform.