Learning and Development Specialist (LMS)

About the role:

The Learning and Development Specialist-LMS Administrator will be responsible for maintaining and administering our LMS, ensuring smooth operations and providing support to users. This role requires strong technical skills, excellent communication abilities, and a proactive approach to problem-solving.

Requirements:

— 2+ years of Learning Management System Administration experience, preferably Moodle, Moco, Collaborator or similar.
— Higher education.
— Advanced Excel skills.
— Familiarity with distance learning tools to plan and coordinate online events.
— Excellent interpersonal and written/verbal communication skills.
— Strong customer service orientation.
— Passion for trying, learning, improving, and sharing best practices.
— Proactive team member with excellent attention to detail.
— Organized and detail oriented, able to simultaneously manage multiple tasks.

Will be plus:

— Background in instructional design.
— Ability to create engaging learning materials for instructor-led and self-learning courses.

Responsibilities:

— Provide maintenance and day-to-day administration of our Learning Management System (LMS), ensure accurate data entering and tracking.
— Continually evaluate the LMS to make sure everything is functioning correctly.
— Collaborate with content providers, support them with LMS capabilities.
— Organize uploading courses and materials within LMS. Maintain courses through their lifecycle, update, ensure version control, and archive as necessary.
— Manage course assignments, and auto-assignments on a regular basis.
— Schedule classes, register learners, record class attendance and course completions in LMS. Manage pre and post-class communications.
— Provide support to users experiencing issues with course materials on the LMS. Troubleshoot issues, escalate as appropriate, and proactively work with the Technical Support Team to resolve them.
— Generate reports and analytics on user activity, course completion rates, assessment results, and other relevant metrics to assist the stakeholders in evaluating the effectiveness of learning programs and identifying areas for improvement.
— Partner with L&D and LMS development teams, provide input on system enhancements in order to optimize the LMS and improve the learning experience for learners.
— Provide general administrative support with learning events organization.

Our benefits to you:

— An exciting and challenging job in a fast-growing product ecosystem, the opportunity to be part of a multicultural team of top professionals in Development, Engineering and Architecture, Management, Operations, Marketing, etc.
— Great working atmosphere with passionate IT experts and leaders, sharing a friendly culture and a success-driven mindset is guaranteed.
— Beautiful offices in Kyiv, Warsaw, Limassol, Almaty, Yerevan work with comfort and enjoy the opportunity to build a network of connections with IT professionals day by day.
— Laptop & all necessary equipment for work according to the ecosystem standards.
— Paid vacations, personal events days, days off.
— Paid sick leave.
— Medical insurance.
— Referral program — enjoy cooperation with your colleagues and get the bonus.
Educational support by our L&D team: internal and external trainings and conferences, courses on Udemy.
— Free internal English courses.
— Free Yoga classes.
— Multiple internal activities: online platform with newsletters, quests, gamification and presents for collecting bonuses, PIN-UP talks club for movie and books lovers, board games cozy evenings, special office days dedicated to holidays, etc.
— Company events, team buildings.