Technical writer

Overall purpose of the job:

The new product from scratch in a B2B enterprise segment - resource management system. It would be a cloud based system for managing service requests. The product plans to offer to wide range of service organizations convenient way to manage their resources.

Technical Requirements/Skills:

• Familiar with Agile software development methodology;
• Experience with Confluence/Jira;
• Ability to create diagrams and simple infographics (basic design skills);
• Good writing skills, especially grammar (Ukrainian, Russian).

Responsible for:

• Analyze user cases using documents (knowledge base), participating in interviews, workshops;
• Create and maintain user documentation;
• Maintain project documentation;
• Provide input into developing and modifying systems to meet client needs and help develop business specifications to support these modifications;
• Create localization texts for product.

Key activities:

• Creating user documentation;
• Updating product knowledge base;
• Translating product texts.

What do we offer:

• We ensure the comfortable office, great work conditions, modern and cozy kitchen with cookies, honey and other tasty things and warm friendly team;
• Really good team and democratic management;
• Salary is determined by the results of the interview;
• Health insurance;
• Paid sick leave and 20 working day vacation;
• Payment for the season ticket to the gym.