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07.11.2019

Technical writer

Onseo
IT-software Manufacturing

Overall purpose of the job:

The new product from scratch in a B2B enterprise segment - resource management system. It would be a cloud based system for managing service requests. The product plans to offer to wide range of service organizations convenient way to manage their resources.

 

Technical Requirements/Skills:

 

  • Familiar with Agile software development methodology;
  • Experience with Confluence/Jira;
  • Ability to create diagrams and simple infographics (basic design skills);
  • Good writing skills, especially grammar (Ukrainian, Russian).

 

Responsible for:

 

  • Analyze user cases using documents (knowledge base), participating in interviews, workshops;
  • Create and maintain user documentation;
  • Maintain project documentation;
  • Provide input into developing and modifying systems to meet client needs and help develop business specifications to support these modifications;
  • Create localization texts for product.

 

Key activities:

 

  • Creating user documentation;
  • Updating product knowledge base;
  • Translating product texts.

 

What do we offer:

 

  • We ensure the comfortable office, great work conditions, modern and cozy kitchen with cookies, honey and other tasty things and warm friendly team;
  • Really good team and democratic management;
  • Salary is determined by the results of the interview;
  • Health insurance;
  • Paid sick leave and 20 working day vacation;
  • Payment for the season ticket to the gym.