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About Us
We enable clients’ business growth with highly trained, “customer first” teams dedicated to performance excellence and superb service.
Working behind the scenes is a team of smart and dedicated IT professionals responsible for all of Pharmbills’ IT infrastructure and services. They make it possible for our global teams to deliver best-in-class service to our clients by empowering them with effective tech solutions that drive the business forward. We are in search of an IT Team Lead (infrastructure) / Sys Admin Lead. The role is based out of Ukraine, with the requirement to work in a hybrid office concept, balancing remote work and in-office time. We align our working hours with the time zones of our American clients.
What you’ll need
Essential:
- 5+ years of IT experience; 1+ years of Team Lead experience.
- Hold at least 1 of the following certifications: CCNA, Azure, MSCA, AWS.
- Understanding of ITIL Framework.
- Strong command of English (upper-intermediate/B2 level). Fluency in Ukrainian, Russian.
- Profound understanding and ability to teach OSI Layer Model.
- Profound knowledge about Network, Microsoft, and Cloud Security.
- Profound knowledge of Active Directory and other Microsoft services.
- Proven experience in Microsoft 365 and Azure Cloud Infrastructure projects.
- Experience in the use of scripting language (PowerShell) / experience in the use of programming language (Python).
- Stress Tolerance: functions well in a high-paced and, at times, stressful environment.
- Emotional Intelligence: has a keen awareness of self and others; leads with humility and empathy.
Will be an advantage:
- ITIL 4 Foundation Certification.
- HIPPA, GDPR, ISO2700*, PCI DSC – experience in implementation.
- Own GitHub project with PowerShell, Python or any other scripts for IT admin routine.
- Well known IT resources publications, articles, answers, IT blog posts.
- Tutor’s experience.
- Proven experience with / certification in Atlassian (Jira) projects.
- Salesforce integration experience.
Who you are
· Curious: You’re intellectually curious; always learning and seeking new ways to make things better.
· Fast to action: You make decisions with boldness and confidence, even when faced with uncertainty.
· Excellent communicator: You keep your communication clear and simple. You listen to understand, and you confirm understanding.
· Tenacious: You are determined to succeed, and you are motivated by the success of colleagues, clients, and the business.
· Conscientious: You keep your promises, take your commitments to others seriously, and you have strong integrity.
What’s in it for you
- Competitive compensation package, with bonus opportunities based on achievement of KPIs.
- Full medical insurance, extensive PTO policy and flexible work practices.
- Take advantage of educational opportunities to keep updated with industry changes.
- Opportunity to lead a motivated, highly capable team of IT professionals.
- Strong support from Management, with independence to implement creative solutions. Zero bureaucracy.
More about Pharmbills:
- Site: https://pharmbills.me
- Instagram: https://www.instagram.com/pharmbills
- Facebook: https://www.facebook.com/Pharmbills
Andrii