6 дней назад - 30.04.2021

System Administrator Team Lead


Адрес: Одесса
Контакт: Denise

About Us

We enable clients' business growth with highly trained, «customer first» teams dedicated to performance excellence and superb service.

Working behind the scenes is a team of smart and dedicated IT professionals responsible for all of Pharmbills' IT infrastructure and services. They make it possible for our global teams to deliver best-in-class service to our clients by empowering them with effective tech solutions that drive the business forward. We are in search of an IT Team Lead infrastructure + service desk. The role is based out of Ukraine, with the requirement to work in a hybrid office concept, balancing remote work and in-office time. We align our working hours with the time zones of our American clients.

What you’ll need


  • 5+ years of IT experience; 1+ years of IT Team Lead experience.
  • Hold at least 1 of the following certifications: CCNA, Azure, MSCA, AWS.
  • Understanding of ITIL Framework.
  • Strong command of English upper-intermediate/B2 level. Fluency in Ukrainian, Russian.
  • Mastery level understanding and ability to teach OSI Layer Model.
  • Mastery level knowledge about Network, Microsoft, and Cloud Security.
  • Mastery level knowledge of Active Directory and other Microsoft services.
  • Proven experience in Microsoft 365 and Azure Cloud Infrastructure projects.
  • Experience in the use of scripting language PowerShell / experience in the use of programming language Python.
  • Stress Tolerance: functions well in a high-paced and, at times, stressful environment.
  • Emotional Intelligence: has a keen awareness of self and others; leads with humility and empathy.

Will be an advantage:

  • ITIL 4 Foundation Certification.
  • HIPPA, GDPR, ISO2700*, PCI DSC — experience in implementation.
  • Own GitHub project with PowerShell, Python or any other scripts for IT admin routine.
  • Well known IT resources publications, articles, answers, IT blog posts.
  • Tutor’s experience.
  • Proven experience with / certification in Atlassian Jira projects.
  • Salesforce integration experience.

Who you are

  • Curious: You’re intellectually curious; always learning and seeking new ways to make things better.
  • Fast to action: You make decisions with boldness and confidence, even when faced with uncertainty.
  • Excellent communicator: You keep your communication clear and simple. You listen to understand, and you confirm understanding.
  • Tenacious: You are determined to succeed, and you are motivated by the success of colleagues, clients, and the business.
  • Conscientious: You keep your promises, take your commitments to others seriously, and you have strong integrity.

What’s in it for you

  • Opportunity to lead a motivated, highly capable team of IT professionals.
  • Strong support from Management, with independence to implement creative solutions. Zero bureaucracy.
  • Development plan and coaching opportunities to take your leadership skills to the next level.
  • Hybrid work environment that balances the best of both worlds — work from the comfort of home but also get to engage with colleagues in the office.

Подробнее о Pharmbills:

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