Project Administrator (Lviv, Kyiv, Kharkiv); ID 71483

WE ARE

SoftServe is a leading technology solutions company specializing in software development and consultancy services. With offices across the globe and development centers across Eastern Europe, we treat our client’s business as if it were our own and are passionate about delivering efficient, innovative, world-class solutions.

We are a growing delivery team of professionals working with a global information technology company, headquartered in Austin, TX (USA). Our client provides remote monitoring and management solutions all over the world using MSP technology and IT management software suite.

We are looking for a project administrator to join our team and help Delivery Leaders across the CSL Unit to deliver projects for our clients within the limitations and constraints of the business. As a part of the team, you will get a chance to work with professionals in an amazing team across multiple locations.

YOU ARE

If you are interested in project management, have little or no experience in IT, but possess good communication skills, and looking for an opportunity to work and learn from professionals – this job is for you.

Our perfect candidate is

• Independent, friendly, positive person, who enjoys communication with people within the team and cross-company
• In love with the operational staff and coordination work
• Experienced with administrating business processes or services
• An excellent communicator with Upper-Intermediate+ English level
• Able to balance multiple tasks at once and work in a fast-paced, deadline-driven environment
• A person with strong planning skills, results-oriented, self-organized, pro-active, and flexible
• Detail-oriented and a problem solver

YOU WANT TO WORK WITH

• Developing and providing documentation to internal teams and key stakeholders
• Preparing and designing PowerPoint presentations for project stakeholders
• Assisting in monitoring of projects progress
• Preparing reports on project performance (Scrum/Health reports)
• Collecting and monitoring delivery-related metrics (Internal Metric tool, JIRA, Power BI)
• Creating and updating project documents on Confluence
• Executing and supporting the departments- and team-related activities
• Organizing events to increase team engagement (team building and team meetings)
• Scheduling regular team meetings, sending meeting minutes
• Leadership development sessions/programs organizing

TOGETHER WE WILL

• Work in a great team!
• Support delivery unit growth and operation
• Contribute to continuous improvement of existing processes and deliver exceptional value to the customers
• Grow your expertise on how IT company works from the perspective of project and program management
• Grow your skills in operations, administration, and project management
• Working in a large IT company with Ukrainian roots, having a unique corporate culture that combines a professional business approach and highest standards of doing business with a strong focus on people development and building trustful relationships