Junior Customer Success Manager
About NIQ
NIQ is the world’s leading consumer intelligence company, delivering the most complete understanding of consumer buying behavior and revealing new pathways to growth. In 2023, NIQ combined with GfK, bringing together the two industry leaders with unparalleled global reach. With a holistic retail read and the most comprehensive consumer insights—delivered with advanced analytics through state-of-the-art platforms—NIQ delivers the Full View™.
For more information, visit NIQ.com.
Purpose of the role:
•Strategic partner to our local client
•Internal and external innovation agent. Drive change for faster reaction to changing market requirement.
•Experts in their market (industry, products, channels etc.)
You will:
•Understand and work with Point of Sales related data with the client.
•Becom a market expert for the handled category / industry segment.
•Deliver insightful presentations and actionable recommendations to our clients.
•Co-develop fact-based answers to complex key business questions.
•Co-develop use cases with clients that show the value of GfK data and their outcome for the clients.
•Be certified CSM (Customer Success Manager).
•Build market and specific for the company products’ knowledge.
•Collaborate with account management at the pre-sales and renewal stages, co-identifies sales leads.
•Collaborate with other business unit teams.
In other words: You will make the difference by being the face of our company and its digital solutions!
You have:
•Ideally first working experience
•Interest for Digital, IT, Consumer Electronic and Toy product categories and markets
•Excellent Ukrainian and very good English language skills
•Good presentation and communication skills
•Proactive and consistent engagement with multi-disciplined teams
•Passion, dedication, and commitment
•Creativity and the ability to address real-world business problems analytically.
•Eagerness to learn, open mindset, team spirit, and an entrepreneurial attitude.
Benefits:
•A diverse work environment
•Learning opportunities
•Global exposure and engagement
•Ongoing career growth and skill development
•Engaging and challenging work within our portfolio of global clients
•Medical insurance
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