Internal Investigations\Investigations Manager Kyivstar

Internal Investigations\Investigations Manager Kyivstar 

Responsibilities and Essential Duties  

• Performing the full cycle of internal investigations on all types of abuses and violations of internal procedures and company rules, including those received through VEON Group’s anonymous reporting Hot Line, starting from the preliminary assessment, analysis of documents and electronic data, conducting interviews, preparing reports, to the implementation of corrective measures.
• Drafting corporate investigations plans and investigations reports in English and/or Ukrainian and coordination of their approval by Kyivstar Head of Investigations and VEON Group Investigations, if applicable.
• Comply with applicable laws, as well as with the policies and procedures of Kyivstar and of VEON Group, including the Group Investigations Management Policy, Investigations Procedure and Speak Up Policy.
• Responsible for entry, maintenance and accuracy, of case data within the case management system (Convercent).
• Provide updates to necessary stakeholders regarding ongoing investigations and their status, as required, while maintaining discretion and confidentiality over ongoing cases.
• Develop and participate in development and conducting of education and awareness activities related to the Speak Up Policy and the Investigations Management Policy and Investigations Procedure.
• Organize interaction,  collection and analysis of documents and data with other departments of the company to obtain the information required for the conduct of assigned investigations.
• Assist Kyivstar’s Head of Investigations in developing recommendations on measures aimed to prevent or mitigate damage, as well as disciplinary measures against the subjects of investigations; coordinating the implementation of such measures with the relevant internal departments of the company.
• Interacting with VEON Group Investigations, preparing and delivering the information on the status of investigations and the relevant investigation documents (investigation plan, investigation report, etc.) in English.
• Document findings in narrative style format, in the manual and automated case management system and prepare reports for management in English or\and Ukrainian as required
• Other investigations related work activity as assigned.      

Position Summary 

Conduct internal investigations in Ukraine. Interface with Veon Group and Local stake holders on investigations, case management, solutions and process alignment

Qualifications (experience and education)  

Core and desired experience:  

• Minimum 2 years of professional experience in conducting internal investigations
• Education: higher, preferably legal, financial or economic background
• The preference is for background experience in the relevant departments of large international audit companies (“Big Four” etc.), international law companies, in compliance, investigations, Forensic, and similar areas.
• Proficiency in using investigative information systems and databases, including Nuix, Relativity, Convercent, Navex or equivalent.
• Familiarity with the contemporary methods of data and information collection, analysis, skills in research: search engines, social networks, forums, registries, databases, etc.
• Strong computer application skills (proficiency in word, excel, PowerPoint minimum)
• Proven ability to analyze large amounts of data in order to report critical information
• Experience in managing and analyzing case management databases
• Experience with information systems vendors  
• Demonstrated ability to prepare clear, concise, and logical written reports containing detailed analyses and statements of findings in English language
• Experience working with diverse teams and cultures
• Telecommunications Industry experience an advantage but not required

Education & languages   

• Fluency in written and oral Ukrainian and English is required  
• Certified Fraud Examiner (CFE) certification will be considered as advantage
• Certifications such as CEEP, CIA, or equivalent is a plus

 Core Competencies & Skills  

• Ability to work efficiently with attention to detail in investigations, analysis, and writing
• Analytical skills
• Ability to manage several investigation projects simultaneously with full dedication  
• Adaptable to changes
• Exceptional communication skills with the ability to communicate complex information accurately, clearly and quickly to all levels