Business processes optimization manager

This position is responsible for implementing, ensuring and developing all improvement activities in our stores with the objective to achieve progress in productivity by a continuous improvement culture, establish necessary capabilities within the store team. Lead Net Promoter Score (NPS) improvement activities in the store to ensure sustainable implementation of respective routines and culture.

We invite those who:

• Is passionate about continuous improvement philosophy and is a role model of driving changes person
  
• Will be "Single Point of Contact" for challenges and questions around the continuous improvement in the stores
  
• Increases productivity in the stores
  
• Ensures team capability building activities
  
• Developes solutions in order to improve NPS
  

Apply and feel the benefits of METRO:

• Confidence: 100% of employees are officially employed and insured;
  
• Drive: we train more than 3,000 employees a year, we conduct up to 10 training programs per month, in cooperation with the best experts;
  
• Innovation: we strive to improve our processes and to invent new solutions to ensure wellness of our customers
  
• Growth: 77% of managers of METRO in Ukraine have built a career in METRO.