Network Engineer (shifts) IRC209467

GlobalLogic is inviting a Network Engineer (shifts) to join our engineering team.

Harmonic is a leading provider of innovative broadband solutions that deliver video, voice, and data to communications providers around the world. GL team participates in the development, QA, and support of several generations of such solutions.

Requirements:

• Education: Bachelor/Master in Computer Science, Electronic Engineering, Telecommunications or equivalent;
• Expertise in IP network switching and routing protocols, TCP/IP stack is highly desirable;
• Hands-on experience with Linux;
• Superior problem-solving, analytical and communication skills;
• A strong understanding of IP protocols and telecommunication/cable operator networks;
• Experience in a technical support organization in a broadcast, communication, satellite, cable, telco or a similar domain;
• Experience with bash/python scripting;
• Experience with Salesforce, Jira, Confluence;
• English level – upper-intermediate;
• Ability to work on flexible hours.

Responsibilities:

• Responsible for integration and support in assigned product areas to Harmonic’s regional customer support engineers and, when necessary, customers who are diagnosing, troubleshooting, repairing and debugging complex system problems involving Harmonic and associated equipment;
• Report and track design, reliability and maintenance problems or bugs to R&D engineering groups;
• Assist, and implement both hardware and software upgrades to the existing Harmonic customer base.

#LI-YM1 #LI-Remote

What Do We Offer?

We create an environment where everyone can fully realize their talents, freely share knowledge and experience, and create truly important things. Happy people create revolutionary products. We believe that we are able to change the world for the better - and we, as a company, help our specialists grow and be truly happy!

Various types of cooperation - comfortable office or remote collaboration from home , opportunities for relocation - all depend on your preferences. We will support you at every stage of these processes and do our best to help you feel comfortable! 

Support of health and sports activities

We care about the physical and mental health of all specialists. Every specialist can choose the most relevant option for themselves:

• Medical Insurance  - our partners provide our consultants with special health insurance packages, which include both doctor's visits and massage courses. Also, our specialists have special conditions for special insurance for loved ones, insurance during travel, and transport insurance.

• Wellbeing Deposit  -  this deposit allows you to buy sports equipment for the home and uniform, go to the gym, etc. It is also possible to visit a psychologist, attend massages and spa treatments, and even subscribe to fitness applications for a mobile phone or online training related to physical and mental health.

Learning and professional growth

You'll collaborate with — and learn from — award-winning designers and engineers through customer projects, hackathons, meetups, and more. Listen to the top speakers or be one of them — it's up to you! Moreover, we have various internal courses, programs, and possibilities to boost your skills.

Create more than just a code. Make an impact beyond the code

In today's world, software engineers create a better future for people and the planet. GlobalLogic's experts are contributing to this world right now in various projects: automotive, media, industrial, and healthcare.

Sustainability and Social Responsibility

We positively impact our communities by supporting education, the environment, and developing women in tech. 

For example, learn more about our  EcoHike  — a special app that makes the world cleaner! Not only our engineers, but tourists, eco-activists, and hiking fans are using it regularly to keep our nature clean and vital.

Technology first

Realize all your ideas within our internal tech clubs and communities. Feel free to find new friends, boost your skills, and grow professionally!