General Director (retail)

Our client, a large retail group (non-food) is looking for a General Director.

Responsibilities:

• Use knowledge of market place, competition and customers to make improvements to develop the retail strategy. 
• Identify and develop commercial opportunities delivering growth to the retail strategy
• Full accountability for the retail P&L and for managing the growth of the business
• Accountable for annual business sales plans and operating budgets
• Own and develop the overall retail offering
• Accountable for the operational excellence, financial performance and customer service in the Retail stores, continually driving market share
• Ensuring the brand values are maintained across all activities, making sure the customer and customer experience remains central to all projects and decisions
  
• Influence and engage through networking internally and externally to build the brand identity
• Work closely with the sales team to guide them on how to pitch and grow the market share
• Accountable for constantly developing service strategies to improve the customer experience and loyalty
• Work closely with all retail partners and the product team. Demonstrate high level negotiation skills at CEO level. 
• Leading and managing the company's development and performance to deliver annual targets and brand vision in the stores by effective business analysis and strategy
  
• Hit retail revenue targets set by the company.

Requirements:

• Higher degree education
• Relevant experience as general manager
• Significant experience in retail and retail innovation
• Must be hands-on with high level of energy and professional skills to function effectively and independently in a demanding, fast-paced, change-oriented environment
• Strong business acumen, problem solving skills, critical thinking, proactive and with self-initiative 
• Strong commercial skills and people management skills
• The ability to influence and partner with different levels of the business in order to build relationships and drive results.
• Ability to inspire and motivate the team
• Comfortable with numbers and analysing large data sets
• A deep understanding of business and how businesses are run
• Fluent English on addition to Ukrainian and Russian.

We guarantee confidentiality to all applicants.

Shortlisted candidates will be contacted immediately.