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3 недели назад - 19.11.2021

Business Analyst (Operations)

Glovo

Адрес: Киев, Печерский, Кловская
Контакт: Victoria Kovtun

ABOUT GLOVO
We’re a Barcelona-based startup and the fastest-growing delivery player in Europe, Western Asia and Africa. With food at the core of the business, Glovo delivers any product within your city at any time of day. Our vision and ambition are not only to make everything immediately available in your city but it is also to offer our employees the job of their lives. A job where you'll be challenged and have the most fun working in through tech-enabled experiences.


BE A PART OF A TEAM WHERE YOU WILL

  • Act as the main point of contact between the Operations team and Regional/Area managers
  • Develop analytical frameworks and models for your city and the region
  • Provide analytical support to the operations team regarding city and region performance
  • Act as the project manager for new initiatives and tech enhancements
  • Perform analysis to come up with some insights to help optimize delivery times & courier earnings
  • Track the impact of all the new implementations that you have proposed by checking the daily metrics of the cities
  • Have a Data Sensitive approach, making sure that all the information is transferred to our database and reports
  • Analyze daily and weekly operation metrics with a macro view of the long-term success of the city.
  • Ensure service levels are maintained and customer satisfaction achieved


YOU HAVE

  • Bachelor’s in Economics, Management, Engineering or similar education is an added advantage.
  • 2-3 years of experience in an analytical position (operations, Big-4, consulting, project management, etc.)
  • A data-driven analytical mindset (advanced Excel; SQL strongly preferred)
  • Project management skills
  • Experience in on-demand delivery is a plus
  • Excels at operating in a fast pace, community environment
  • Open to directions and collaborative work style and commitment to get the job done
  • Effective English written and communication skills
  • Results-oriented, autonomous and efficient
  • Ability to challenge and debate issues of importance to the organization.
  • Persuasive with details and facts


EXPERIENCE OUR GLOVO LIFE BENEFITS

  • Enticing Phantom Shares plan
  • Zero Glovo delivery fee on all Glovo orders!
  • Monthly Glovo credits to use in our App
  • Comprehensive Private health insurance
  • Flexible working environment


WHAT YOU’LL FIND WHEN WORKING AT GLOVO

Gas: We work hard with energy and passion for what we do.
Care: We act in the best interest of a sustainable future.
Good vibes: We always see the positive side in every situation and act with fairness and honesty with everyone.
Stay Humble: We embrace mistakes and feedback to learn from them.
Glownership: We roll up our sleeves and get work done no matter our position and level.

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