Technical Service engineer Diagnostic Division

Technical Service engineer is responsible for performing planned maintenance activities, hardware and software upgrades and for back up first line level one service and assisting with installations and de-installations.

Abbott’s core lab business is helping to transform healthcare around the world through a broad range of innovative instrument platforms, tests and services. We are addressing the growing needs of our customers for greater efficiencies through the use of analytics, informatics and automation. Our new platforms in development for hematology, blood screening, and immunoassay and clinical chemistry will further standardize processes, reduce costs and manage labor constraints to help our customers deliver accurate and timely information to doctors as they make treatment decisions.

Major Accountabilities

1. Provide first line service to Abbott Ambassadors (service interventions requiring less than 4 hours labor time);
2. Schedule and perform planned maintenance (PM) activities;
3. Assist with instrument installations and de-installations;
4. Success in this role is measured by customer satisfaction score (NPS), service key performance indicators achievement and economic growth and profitability per district.

Education

1. Bachelor’s degree or equivalent experience required. Bachelors / Engineering degree in medicalI electrical/ mechanical or medical technology is preferred.

Background

1. We are ready to consider fresh graduates with relevant degree;
2. Proven track record in a similar position supported by management and customer references as a plus;
3. Technical expert for product line responsibility;
4. Strong communication skills;
5. Ability to identify and drive resolution of issues;
6. Strong experience in use of analytical tools and software.
7. Fluent in English, Ukrainian, Russian

If you are interested in this opportunity, please do not hesitate to reach out and apply with your CV.