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19 часов назад - 09.04.2020

Senior Manager CRM / Analytics / Digital Channels CIS

Абботт Украина, ООО

Адрес: Киев, Печерский
Телефон: 0444986080

Key Job Responsibilities:

Management of CRM&CLM projects:

  • New developments
  • Support of current processes

Management of Analytical systems:

  • Development of new dashboards based in Qlikview
  • Establishing of regular market monitoring process
  • Global analytics
  • Resource optimization
  • Segmentation and targeting
  • Sales plan distribution
  • Web-analytics for all digital systems

Development of multichannel strategy (implementation of new channels of communication)

PEOPLE MANAGEMENT

Ensure the effective implementation and follow up of Performance Excellence Program for subordinates:

  • Provide direction to facilitate goal setting process in line with Corporate and Division goals; monitor progress; measure results; reward incentive/ merit payments; performance appraisals.
  • Develop subordinates to facilitate succession planning.
  • Develop, update and maintain position descriptions as required for relevant staff within the division.
  • Ensure realization of the core job responsibilities.
  • Effectively use orientation tools in order to orient people who are newly joint to the team.

Expertise:

  • Education: Technical/mathematician education.
  • Experience: Preferably at least 3 years of management experience in analytics field, CRM and digital development with people management and project management within international company.
  • Fluency in English, Russian and Ukrainian.
  • Excellent Computer Skills, analytical skills.

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