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Quality control agent with Spanish language
DRP is an international company, specializing in outsourced back-office and call center services for clients all over the world. We effectively manage all daily back-office processes for our clients around the world by our exceptional customer-oriented business philosophy.
We are looking for the Quality control agent with Spanish language to join our team.
Main responsibilities:
- Active using of Spanish and English languages on daily basis;
- Listening records of conversation between customer and company representative in order to provide reports by the given criteria (using both Spanish and English languages);
- Active participation in cross-functional processes to improve the quality of provided services.
Requirements:
- At least advanced both Spanish and English languages;
- Good communication skills;
- Strong analytical skills and critical thinking.
We offer:
- Competitive salary (negotiable);
- Cozy office in the city center;
- Work/Life balance and friendly working atmosphere;
- Medical insurance;
- Paid sick leave and vacation days;
- English speaking environment;
- Team-buildings and corporate events, Friday corporate lunch, fruits;
- International and multicultural working environment.
- Gifts for significant life occasions (childbirth, marriage).
We are waiting for your CV, don't hesitate and send it now!
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