Support Engineer

Looking for Support Engineer to join our client team in Kyiv on a full-time basis.

Our client goal is to revolutionise shipping by creating a suite of comprehensive software solutions for the Maritime industry. The plan for the next couple of years is to build more than 30 products from the ground up. This includes everything from global vessel tracking to vessel performance analysis, crew optimization and so much more. This is an exciting and challenging opportunity to apply cutting-edge technology to revolutionising an iconic industry.

Tech stack consists of Cloud Native application running on Kubernetes and IoT devices on vessels. Also team follows modern CI/CD and agile methodologies to deploy into production multiple times per week.

Responsibilities

• Ensure reliable and stable platform operations

• Implement Service Delivery processes (using ITIL principles) including automation of Service Delivery tasks

• Change Management & Capacity Planning

• Build the Linux SysOps Technical Discipline

• Strong focus on ensuring that security best practice is implemented throughout the platform

• Work closely with DevOps squads to support infrastructure on production

• Support the IoT infrastructure for the platform across multiple environments

• Monitor platform service status (automated and pre-emptive by default)

• Working by on-call support/shifts option

Requirements

• Support Linux application servers experience as part of a Linux Support team

• Proficiency in:

• Linux servers' maintenance and troubleshooting

• Server hardware monitoring and troubleshooting

• Bash or Python system programming for Linux

• Use of Unix systems commands

• RDBMS and NoSQL database installation and maintenance

• Application server support

• Docker support

• Understanding of Linux boot process & Linux Network stack

• Understanding of CI/CD concepts

• Experience of working with Git

• Good level of English

Nice to have

• IoT device deployment

• Ansibles

• ITSM and/or ITIL Certifications

What's in it for you?

• Working with latest cutting-edge technologies

• Disrupting a century old industry in a startup environment

• Opportunity to grow and develop your core skills

• Exposure to the reliability of OS for vessels at sea

• Exposure to deployment of Machine Learning models to Cloud and Vessels

• Opportunity to shape company-wide support and service procedures

• Work with a diverse multicultural team in an agile environment

• Variety of knowledge sharing and self-development opportunities

• Competitive salary and comfortable working conditions

• Experience firsthand the squad-chapter-guild workflow model, our version of the Spotify model

More information about vacancy and company by phone Показать контакты +380988926262 ( Telegram, WhatsApp)