Logistics Operations Manager

Zelh is a fast-growing, passionate outsourcing company.

Our mission is to be the most reliable company by offering and maintaining consistently high-quality services.

We achieve the mission by fostering long-term relationships with customers, employees, and vendors. Personal attention, timely communication, and respect for all people are the basis of our business philosophy!

At this point, Zelh is looking for an Operations Manager for our third-party logistics company.

Responsibilities:

• Oversee and manage all aspects of the Reefer Department’s day-to-day operations.
• Ensure the efficient and timely transportation of temperature-sensitive goods in compliance with industry standards.
• Manage Team’s schedule.
• Lead, inspire, and mentor a dedicated team of logistics professionals.
• Foster a collaborative and results-driven culture within the Reefer Department.
• Implement and refine operational processes to enhance efficiency and reduce costs.
• Work closely with cross-functional teams to streamline workflows and improve overall performance.
• Collaborate with the Carrier Sales Reps and customer service teams to meet and exceed customer expectations.
• Address customer inquiries and concerns promptly, ensuring a high level of satisfaction.
• Stay abreast of industry regulations and ensure that all operations comply with relevant standards and guidelines.
• Implement best practices for safety and compliance within the Reefer Department.
• Generate regular reports on key performance indicators, providing insights for continuous improvement.
• Analyze data to identify trends and opportunities for optimization.

Requirements:

• Vast experience in Logistics, Supply Chain Management, or a related field.
• English level — Advanced .
• Minimum 2-4 years of hands-on experience in Reefer Freight Operations.
• Proven track record of success in managing logistics teams and operations.
• Strong understanding of industry regulations and compliance standards.
• Excellent communication and interpersonal skills. 

Preferred Qualifications:

• Previous experience as an Operations Manager in the Reefer Logistics field.
• General management experience overseeing multiple departments.

Working conditions:

• Work schedule: Mon-Fr 08:00 am — 05:00 pm EST
• Competitive Salary in USD
• 10+ business days of paid time off
• Team building and corporate events
• Equipment provided
• A supportive team