Customer Support Manager (Polish, English)

We are here to change the way how people can access the Financial market.Our mission is to make trading and investment social and simple.

In SimplBit we are searching for the creative and proactive people to build innovative and ambitious fintech project.

As a Customer Success Manager you'll:

• Receive and sort customer emails and respond to their queries via email, chat and phone.
• Verify the accuracy of the data sent by our customers.
• Provide an advice to customers connected to usage of our product.
• Provide exceptional experience to our customers.

Some things we consider critical to succeeding in this role:

• Excellent attention to details.
• High level of Polish.
• English - upper intermediate and higher.
• Good typing speed is a plus.
• High level of responsibility.
• Some prior work experience preferred.
• Quick learner.

We can offer:

• Competitive salary.
• Shifts 9am-6pm or 10am-7pm, Mon-Fri.
  
• Up-to-date office in the city center.
• Ambitious and friendly team.
• Unlimited coffee/tea, fruits and cookies.
• Career promotion.