Hotel manager (Night shift)

Right now, we’re looking for Night Manager to join our team at InterContinental Kyiv.

Key Responsibilities:

• Provides functional assistance and direction to all departments during night shifts
• Cooperates, coordinates and communicates with other hotel departments as required
• Reacts to situations to ensure guests receive prompt attention and personal recognition throughout the hotel
• Responds to guest needs and resolves related problems
• Supervises and directs Reception personnel; supports and assists Front Office personnel and all departments at peak periods
• Reports directly to and communicates with the Front Office Manager on all pertinent matters affecting guest service and hotel operations

Requirements:

• One year of relevant working experience as Front Office Supervisor / Duty Manager
• Good oral and written communications skills
• Fluent English (other Foreign Languages command will be a plus)
• Excellent customer service skills
• Pleasant and helpful personality
• Maintains professional appearance and demeanor at all times
• Depending on business demands this individual may be asked to work additional hours, flexible schedule, and/or perform additional job responsibilities

We offer:

• Experience in global international company and one of the best hotels in Europe
• Official employment (salary, 24-days vacation, paid sick leave)
• Excellent team of professionals
• Possibility for personal and professional development
• Meals during the shift included

Увага! Надсилаючи резюме, Ви автоматично погоджуєтесь на збереження та обробку Ваших персональних даних згідно діючого законодавства України. Ми гарантуємо конфіденційність на всіх етапах співпраці з кандидатами