CRM Coordinator

KPMG is a global network of independent member firms offering audit, tax and advisory services. KPMG member firms operate in 153 countries, collectively employing more than 207,000 people, serving the needs of business, governments, public-sector agencies, not-for-profits and through member firms' audit and assurance practices, the capital markets. KPMG has been working in Ukraine since 1992, and our goal has always been to use the firm's global intellectual potential, combined with the practical experience of our Ukrainian professionals, to help leading companies to achieve their goals. In Ukraine KPMG's offices are in Kyiv and Lviv.

KPMG is constantly acquiring new clients among leading Ukrainian and international companies. Our team consists of highly qualified professionals; all of them including new employees participate both in domestic and international engagements, exchange successful experience and best practice with global colleagues.

JOB SUMMARY

As the CRM Coordinator you will provide specialized support and daily administration for KPMG offices. Specific responsibilities include assistance for end users, creating and maintaining system information.

What you will do:

• Processing and entering contacts in CRM;
• Tracking and monitoring the history of interaction with clients;
• Daily monitoring and support of CRM work (regularity, quality of fill, completeness of the information provided);
• Formation of statistical interim and final project reports;
• Processing data in Excel;
• Training CRM users to write simple instructions for users;
• Addressing emerging problems, both independently and with the help of an administrator.

What is required:

• University degree, or a final year student able to work full-time
• English - Upper-intermediate
• Eager to learn!
• Strong data management skills and ability to multitask
• Analytical thinking
• Teamworker with excellent communication skills
• Persistent, attentive to details and accurate
• MS Word, Excel, PowerPoint and Outlook

What we offer:

• Stable job in a friendly international environment
• Official employment
• Competitive salary and social package
• Good working conditions