Client Support Manager

MGID was founded in 2008 and is one of the leading companies in native advertising. We enable our media partners to monetize their audience and help brands to promote their services and goods effectively.

MGID offers a range of integrated solutions covering the promotion process every step of the way; we offer services ranging from planning out the marketing strategy to its thoughtful implementation and optimization. Our clients include major international brands like Renault, Domino's, airbnb, PizzaHut, Qatar Airlines, and many others, including media organizations and web agencies.

MGID is:

• One of the largest MarTech-companies in the Ukrainian market;
• A proprietary Highload service that delivers 185 billion advertisements to 850 million unique users in more than 70 languages;
• The winner of multiple AdTech awards for innovation and product quality;
• A workforce of 600+ employees operating from offices in the US, Europe and Asia;
• A passion for cutting-edge technologies and a seamless vertical structure that allows the regional teams to exchange skills and development practices.

Primary requirements: 

• Upper-Intermediate/Advanced in English;
• Interest in online advertising, the adtech market,and technologies;
• Ability to work with great volume of information;
• Ability to learn fast.

Responsibilities: 

• Working on moderation of pending websites; 
• Working with clients requests (via email, Skype, Telegram, Whatsapp phone);
• Working with CRMs;
• Working on transferring clients to Account Managers and/or Publisher Support Team;
• Working on optimization of ad campaigns and upsell of clients.

What we offer: 

• Friendly team, opportunities to share your knowledge and experience;
• The newest office in the business center 'Marmalade';
• English courses with a native speaker;
• Flexible approach to the schedule;
• Corporate participation in sports, eco-and social projects. How it happens - here www.facebook.com/MGID.inside;
• Health insurance package.