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Account Manager

1 месяц назад
17 февраля 2023

Akurateco, a cutting-edge white-label payment software provider with 15+ years of hands-on experience in the payment industry, is here to bring fully-brandable and easily customizable payment software to our merchants.

We are looking for an Account Manager to join our team.


  • Work closely with customers as a first level of assistance to set up platform for them, ensure that all technical requirements were met; 
  • Supporting client in integration process as a middlemen between client team and technical team;
  • Communicate directly with clients, prepare documents to close deals, answer all questions and support requests;
  • Work closely with internal sales, support, technical teams to be sure that client has all necessary assistance;
  • Maintain close relationship with existing clients, provide them with any support they need to help them reach their monetary goals.


  • Proven experience in B2B customer support/account management/client success;
  • Ability to have serious conversations around technical subject;
  • Experience in working with partners from abroad;
  • Detail oriented, positive attitude, punctuality, ability to prioritize tasks in order to meet deadline;
  • Understanding of e-commerce and technical side of using payment cards;
  • Previous experience as account manager/customer support manager/backoffice manager and similar positions for payments;
  • Advanced level of English, knowledge of Spanish will be an advamtage.

Will be a plus:

  • Experience in processing related to setting up risk rules, antifraud, monitoring, routing, cascading;
  • Experience in using Postman.

We offer:

  • Fair remuneration;
  • Challenging tasks;
  • Professional growth;
  • Trainings and seminars. 

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