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23.01.2018

Property management assistant

Blast Sourcing
IT - разработка ПО
  • Регион:Киев
Английский (выше среднего)
Русский (свободно)

Kyiv branch of a US-based real estate development company is looking for qualified candidates to fill a position of property manager assistant/dispatch

 

Requirements:

 

  • English: Intermediate or higher. Overall literacy and fluency in order to properly communicate with native speakers.
  • Previous experience working with the US market and native speakers is preferred but not necessary;
  • Interpersonal & telephone skills; Ability to communicate effectively with colleagues and customers in a fast-paced environment.
  • Computer literacy. Ability to use Microsoft Office
  • Must be available to work weekends if needed
  • Please be advised, good command of Russian language is mandatory as well
  • Accept and dispatch maintenance requests from home leasing companies and homeowners.
  • Schedule service appointments with residents
  • Handle emails, take inbound and place outbound calls.
  • Make courtesy calls to residents to reconfirm our scheduled appointments
  • Maintain high compliance to dispatch standard operating procedures.
  • Communicate all relevant details of work assignments to service technicians to ensure proper execution.
  • Plan daily routes and itineraries for technicians
  • Direct and monitor daily assignments; assign work and schedule technicians to ensure all maintenance requests are dispatched in a timely fashion.
  • Handle customer concerns and requests for information in an expeditious and professional manner.
  • Update information in the computerized work order management software programs
  • Interact and cooperate with clients and colleagues from the US office on the daily basis
  • 5-day working week (Tue-Sat or Sun-Thu, each schedule includes a weekend shift)
  • Flexible schedule. We're currently hiring personnel for both day (3-11pm Kiev time) and night (10pm-6am) shifts
  • full-time salary starting from the first day of employment
  • 5 days of paid training prior to start date
  • Salary - negotiable. Based on experience and/or skills
  • 20 days of paid annual leave and sick leaves
  • office located near Pecherska subway station
  • valuable experience working with large companies in real estate sector on the day-to-day basis (Berkshire Hathaway, Altisource, etc)
  • sharpening and polishing your language and communication skills through daily interaction with native speakers

 

 

Should you happen to be interested in working with us, please don't hesitate to email your CV in English