Contact Center Specialist with knowledge of Czech

Are you ready to join a multinational company and a dynamic team for great achievements? Do you like unique challenges and experiences? Do you want to use professional competencies and skills? Our Client, a multinational Company, offers an attractive and dynamic international working environment with constant opportunities for development, reflecting our conviction that people are our most important asset, announces the vacant position:

Contact Center Specialist with knowledge of Czech.

Main Responsibilities:

• respond to customer inquiries;
• answer phone calls and business letters professionally;
• research required information using available resources;
• handle and resolve customer complaints;
• process orders, forms and applications;
• identify and escalate priority issues;
• follow up customer calls where necessary.

Education and Experience:

• University degree;
• knowledge of computer literacy;
• fluent knowledge of Czech;
• intermediate level of English;
• knowledge of customer service principles and practices;
• good data entry/keyboard skills;
• knowledge of administration and clerical processes.

Office location - Lviv

If you have a desire to work in a dynamic team that combines different cultures, among interesting people and highly qualified experts and would like to evolve in an international environment with challenges, then send your CV.