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20.09.2021

Customer support representative - German

Master Call LLC
Финансовые услуги

    We are a successful, progressive company in the field of financial sphere that is looking for the highly motivated customer support representatives with compliance skills.

    No sales, no marketing tactics – support and care only!

    We are primarily focused on over the phone, emails and chats assistance. All the tasks are performed in the CRM system, developed in the company according to company`s needs.

    Our goal is to provide expert assistance to all clients we contact.

    Benefits of working with us:

    • Monthly bonus structure. 
    • Promotion goals. The company gives the option to the agents with the high working skills, to become part of the Management team, with additional benefits as medical insurance lunch and taxi compensation etc.
    • Opportunities to develop social and personal interaction skills. Our team is multicultural thus we welcome communication with the native speakers from different parts of the world.
    • No experience necessary. All the customer support agents before starting to work themselves, have the personal training with the Team Leader, who will give all the necessary information and will assist in case of any difficulty. 

    If you want to become a part of our fast-growing team, The requirements are:

    • High Level spoken and written German
    • Must be currently located in Kiev, Kiev region or surrounding areas
    • Computer literacy
    • Must be 18 years old or older

    The role details:

    • Full time occupation (8 working hours, 1 hour lunch break and two 15 minutes breaks) 
    • Monday – Friday scheduled midday shifts. Overtime and weekend shifts are extra paid
    • 24 days of paid vacation per year;
    • Paid sick leave;

    Looking forward to meet you!