Рецепціоніст

BEST OFFER FOR STUDENTS!

DREAM team is looking for a Receptionist!

The DREAM Hostels chain will become your second home and new family! At the moment there are 9 hostels in our chain (6 of them are in Ukraine): Kyiv, Odesa, Rakhiv, Zaporizhzhia, Lviv, Poltava, and also 1 in Warsaw and 1 in Bratislava and 1 in Prague.

We offer to join our Team at DREAM Hostel Lviv. We are looking for a team of positive, energetic people who love to communicate with travelers of different cultures and nationalities.

Duties:

• Creating bookings and looking after booking portals
• Checking-in/Checking-out
• Receiving payments for accommodation and extras
• Handling e-mails, phone calls, Guest's requests
• Reserving fly, bus or train tickets; ordering taxi service for Guests
• Working with documents and cleaning plans for Housekeepers
• Following up the tasks of the Head of Reception
• Customer service and recommendations

Requirements:

Excellent writing & speaking skills both in English and local language

Work experience in any area

Multitasking, attentiveness, and ability to concentrate

Polite, hard-working, responsible, positive and proactive person

Responsibilities:

Response to Guests' (by phone, mail, at the hostel)

Booking control

Financial discipline

Reporting to HoR about Guest's requests

Working conditions:

• Morning (07:00 - 15:00), Day (15:00 - 23:00) and Night (23:00 - 07:00) 8-hour shifts
• 3-5 shifts per week (mayhap Saturday or Sunday)
• Оfficial employment
• Program of experience exchange in DREAM hostels chain
• Special loyalty program for Staff