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09.04.2021

Customer support representative (German)

Staff Global
Реклама / Маркетинг / PR-услуги
  • Регион:Киев
Немецкий (продвинутый)

We are German Company with the second office in Kyiv. Now we are looking for a dynamic, self-motivated individual for the position of Costumers Support Manager in German E-Commerce Project.

Good German is required.

Project:

https://bellfor.info https://www.der-zooexperte.de 

Free Schedule:

mo-do, 17-20, fr. 15-20, sa. 9-14 Uhr

Responsibilitie:

  • Reply to inquiries via telephone
  • Use available resources efficiently to assess the customer’s issue and recommend valid solutions
  • Escalate unresolved issues to the appropriate Program Manager
  • Assure web-based information is archived for future needs and reference
  • Work cooperatively with key team members, clients and vendors

Required Skills:

  • Good knowledge of German is must.
  • Self-motivation and desire to self-development.

We offer:

  • Competitive salary corresponding to your skills level
  • Friendly and supportive team
  • Personal development and professional growth

If you are interested in this Postion, please do not hesitate to send us a CV and contacts, so we will call you and tell more about the Project :-)