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Operation Controller

IT - разработка ПО

    We are looking for an experienced Operation Controller to join a team of developers working on a new extremely innovative product that is changing the world of finance!

    Who we are:

    Wirex is a British-based FinTech company with R&D Lab in Kyiv, Ukraine. Leading a global market of hybrid personal funds, Wirex can currently boast having engaged over 2 million users and performed over 2 billion transactions.

    By combining the benefits of blockchain with a traditional payments infrastructure in a single web-based and mobile application, Wirex offers hybrid personal and commercial payments and currency solutions, through:

    • hybrid fiat (traditional) currency and cryptocurrency online e-currency accounts;
    • account-linked Visa debit cards;
    • Instant and free money transfer worldwide;
    • ATM withdrawals if cash is needed;
    • fiat and cryptocurrency exchange services;
    • the world's first crypto-cashback.




    • Perform daily analysis of operations with payment cards, accounts;
    • Execute operations with reconciliation procedures, payment files processing, reports etc;
    • Investigate issues with operations in the systems, perform actions with such operations;
    • Execute financial monitoring of operations in different channels;
    • Communicate with 3rd parties, international payment systems regarding transaction investigations, chargebacks, refunds etc;
    • Plan, process and control stock of cards and assets;
    • Development of corresponding documentation, document processes etc;
    • Taking part in automation of operations, monitoring etc;
    • Provide support for operational processes of the Unit.


    • University degree (economics / finance / economic cybernetics/ banking, other finance/tech degree, marketing, management);
    • Relevant experience 2+ years in banking (payment cards support, card processing support, etc);
    • Experience with different approaches with transaction reconciliation, investigations and work with different payment systems;
    • Good accounting, analytics skills. Ability to calculate numbers with ease;
    • Strong understanding of data-driven decision making;
    • Experience with Task Trackers - Jira, support tools (Zendesk);
    • Intermediate/Upper level of English.


    Being a member of the Wirex team means:

    • Great opportunity to be a part of the mature team of professionals that creating a unique FinTech product used globally by millions;
    • Professional growth and development opportunities through everyday challenging tasks;
    • Competitive remuneration;
    • Opportunity to influence the quality of the product;
    • Relocation bonus;
    • Social package, including medical insurance;
    • Flexible work schedule, 3 days of remote work per month;
    • 20 days for relaxation per year, paid holidays according to Legislation of Ukraine;
    • Regular corporate events, team buildings, etc;
    • PE accounting and support;
    • Possibilities for Education and Learning.