Head of Office

Polish Humanitarian Action (PAH) is looking for a Head of Office to oversee and manage humanitarian assistance programs in conflict-affected areas of Ukraine.

General information:

Organization: Polish Humanitarian Action (PAH), Warsaw-based international non-governmental organization with mission in Ukraine

Position: Head of Office 

Location: Kharkiv

Job terms: Full time

Type of job: Employment contract

Duration: 1 year with option to renew (with a 3-month probation period) 

Starting date: ASAP

About PAH:

Polish Humanitarian Action (PAH) is an international non-governmental organization that provides humanitarian and development assistance worldwide. Since 1992, PAH has operated programs in 46 countries, supporting sustainable and stable development of regions suffering the consequences of armed conflicts, natural disasters and other humanitarian crises.

Operating in Ukraine since August 2014, PAH is uniquely positioned with a wide network of partners and donors to deliver humanitarian aid to the most vulnerable conflict-affected people during this crisis. PAH provides assistance to internally displaced people and the elderly and single mothers, working in the sectors of Protection, WASH, Food Security/MPCA, Shelter/NFI and MHPSS. PAH Ukraine is rapidly expanding its operations in response to the armed conflict and seeks dynamic candidates comfortable with a fast-changing environment who are eager to scale operations quickly.

Visit www.pah.org.pl for more information.

Key Duties and Responsibilities

Leadership:

• Reporting to the Country Director (CD) and Head of Programs (HoP), you will provide daily programmatic and operational leadership and oversight for one of PAH’s existing regional program areas in Ukraine with multiple revenue streams and activities spread across the region.
• Support recruitment of resident/national team members as needed.
• Ensure regular performance reviews and career management in line with PAH HR policies and procedures.
• Collaborate with the country security team focusing on the safety & security context and situation as frequently as needed to manage risk exposures.
• Ensure that staff adhere to safety and security protocols.
• Ensure compliance and understanding of all policies and procedures related to fraud, corruption, transparency, and whistleblowing. 
• Cultivate a positive, fulfilling work environment for team members, promoting productivity and good relationships within the team.
• Lead by example, demonstrating the emotional intelligence, skills and work ethic you want to see in your team.
• Provide leadership and support to project implementation teams, troubleshooting and coordinating as needed.
• In collaboration with HoP develop clearly defined and easily understood goals & objectives for Area team members to facilitate regularly scheduled performance evaluations.

Representation:

• You will provide representation of PAH to existing and new funding, implementing partners, stakeholders and local Ukrainian authorities.
• Represent PAH in external meetings with current & potential future partners, stakeholders, and relevant agencies to seek & share information, knowledge and visibility. 
• Cultivate networks and relationships with current & potential future partners, stakeholders and relevant agencies including local authorities to support and facilitate current and future PAH programmatic interventions.

Program Implementation & Coordination:

• Oversee the implementation of PAH Ukraine’s current humanitarian response program strategy and support a shift to early recovery in mid-late 2024.
• Provide analysis of the current and socio-economic situation, trends, need, gaps, and activities of external parties in areas served to inform mission direction. 
• In collaboration with the HoP, you will ensure program interventions are contextually appropriate and meeting the needs of beneficiaries while continually seeking new strategic opportunities.
• Support grant & funding development through direct (where/when applicable) input proposal assessment, development, and budgeting.
• Collaborate with & support country communications team in production of external & internal media & general visibility programs & products.
• Under the direction of the HoP, establish team-wide program intervention goals, monitor progress, and provide feedback as needed.
• Facilitate program implementation, including tracking and reporting achievements and milestones, coordination of field teams, and communication with the CD, HoP, and sector leads.
• Facilitate support to Grants Management and MEAL for compliance and monitoring of all PAH Ukraine grant submission, program implementation.
• Oversee procurement, ensuring timely supply management as well as compliance with all application policies and regulations.

The successful candidate will be selected based on successful completion of an initial examination, interview and the requirements described below.

• Minimum two (2) years humanitarian mission experience required. 
• Minimum three (3) years demonstrable experience leading small to medium teams (5-25 people).
•  Demonstrable experience and exposure living and working in dynamic, complex environments including conflict affected contexts.
• An ability to, oversee, delegate, and directly implement tasks.
• A clear understanding of matrix management.
• Solution oriented problem-solving and organizational skills.
• Ability & willingness to focus on and maintain positive team dynamics and provide individual team member support and development. 
• High functioning communication skills focusing on clear, concise, direct and timely messaging.
• Demonstrable ability and/or willingness to develop and expand relevant professional networks with partners, stakeholders and other agencies across all applicable sectors.
• Ability to quickly absorb and understand local context and recognise and respond to the humanitarian & social needs in Ukraine.
• A university degree or equivalent demonstrable experience in international development, sociology, public administration, or other relevant field(s).
• English language fluency.
• Familiarity with the Ukrainian or Russian language is an asset.
• Experience working Eastern or Central Europe a plus.
• Visa obtention for Ukraine is required. Schengen zone visa obtention is an asset.

How to apply

Please fill in the online application form and submit your resume and cover letter (total maximum of four (4) pages) in English as soon as possible. 
 In your cover letter please indicate your earliest possible start date.

Please note that only short-listed candidates will be notified.
 Due to the urgency to fill the post, applications will be reviewed on a rolling basis. 

PAH reserves the right to close the job opening before the deadline.