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3 дня назад - 15.10.2021

Support agent (English)

Govitall

Адрес: Киев, Донская 4А, Соломенский
Контакт: Анастасия Семчишина
Телефон: +380505062084

Are you a rock-star of English grammar, spelling, and punctuation?
If so, you are a perfect candidate for us!

Govitall — is the world’s largest international IT product company in the realm of educational projects and driving successful careers.

Govitall — is the leading company in its sector. Сustomers from 109 countries give preference to our company’s products so we will not list them all :)

Why work with us?

The most important thing is for us to work as a team, so we attach great importance to creating a winning corporate culture. We encourage initiative and fresh thinking: creative people, strong ambitious professionals and versatile personalities comprise our team.

Our company is recognized as the best among IT-employers of Ukraine in 2018 according to DOU: https://goo-gl.ru/4CyV

Skills we are looking for :

  • Advanced English (С1);
  • Academic writing skills (knowledge of referencing formats, grammar, stylistics, and paper structure);
  • Advanced PC skills;
  • University Degree would be highly appreciated;
  • Analytical skills;
  • Problem-solving skills;
  • Good communication skills;
  • Team worker and fast learner;
  • Ability to make quick and clear decisions.

Your daily responsibilities will include :

  • Dispute resolution between clients and freelance workers
  • Granting/denying refund requests on a case-by-case basis
  • Analytics and evaluation of contentious issues

We offer :

  • Working schedule : 20:00 - 4:00, 2 days off per week.
  • The most technology-advanced office among IT companies with solar panels installed on our roof, as we strongly support the idea of «green office».
  • A convenient open-plan workplace with lots of comfortable working areas.
  • Unlimited professional development and growth opportunities (the company covers the сost of conferences, seminars, courses and other events (including foreign ones)
  • A 5-day working week from Monday to Friday.
  • Free on-site bicycle and car parking with electric cars charging points.
  • Free English lessons, corporate library and yoga classes.
  • Сorporate events and means of entertainment (Playstation, table tennis and football).
  • A large number of team development and team building trainings as well as huge and lively corporate parties, our own football team, table tennis tournaments.
  • Sport compensation: gym membership/ sport activities reimbursement. We do really care about healthy lifestyle.

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