Business Support Manager

Mindy Support is the largest BPO provider in Ukraine and one of the top BPO leaders in Eastern Europe as a whole. We have more than 2,000 employees in 6 locations all over Ukraine providing services such as data annotation, customer support, back-office assistance and many other BPO activities.

We are looking for a Business Support Manager for our CEO. 

We offer: 

• Competitive salary linked to UAH / USD rate; 
• Work in the most modern areas - AI & Machine learning, opportunity to deeply understand how a business works; 
• Medical insurance; 
• Modern office in the city centre; 
• Mentorship and career growth opportunities; 
• Great atmosphere, championships, events.

Requirements: 

• Work experience in a similar position for at least 2 years; 
• Fluent English;
• Experience with CRM systems / task managers / planners 
• Experience in MS Office, advanced level of work with presentations (Power Point must have); 
• Ability to draw up minutes of meetings / understanding the meaning of this process; 
• Competently search and process information; 
• Ability to control the execution of tasks; 
• Right attitude,loyalty, trust , lively mind, ability to make quick decisions, adapt consistency,structure analytic skills, flexibility. 

Responsibilities: 

• Collection and preparation of analytical data/research upon request of CEO;
• Communication with the heads of other departments about tasks and deadlines;
• Monitor progress of projects allocated to staff by CEO; 
• Fixing tasks and keeping CEO informed; 
• Coordinate cooperation with internal departments; 
• Assisting CEO with daily administrative duties; 
• Organizing and maintaining the CEO's diary and making appointments preparing drafts reports, letters, proposals; 
• Dealing with correspondence, writing emails/letters and corporate documentation preparation materials for meetings, negotiations, events with participation of CEO;
• Preparing agenda of the meetings; 
• Informing CEO about deadlines, meetings, trips and other business events;
• Organization of business and personal trips of CEO (tickets, visa support); 
• Dealing with CEO's personal matters.

Attention, dear candidates! We are not looking for an assistant who will make tea/coffee and meet guests. We need a business assistant who will help CEO with organizing business, preparing analytics/reviews and coordinating projects to increase the effectiveness of CEO. (90% -business tasks, 10% personal tasks for CEO). We will be glad to see you in the team Mindy Teams!