Housing Solutions Systems Coordinator

Base: Dnipro, Ukraine 

Line Manager: Shelter Technical Lead

Starting date: May 2024

Contract duration: 12 months (3 months' probation period is included), renewable in case of further available funding 

About PIN Ukraine:

People in Need (PIN) has been active in Ukraine since early August 2014. Currently, PIN is one of the major humanitarian actors in Ukraine responding to the recent military escalation providing humanitarian aid to conflict-affected people across Ukraine. Since 2014, PIN has implemented emergency food and cash assistance, NFI, shelter, protection, livelihoods and WASH interventions supporting 3 million vulnerable IDPs, returnees and host communities in urban and rural areas. Since the escalation in February 2022, PIN has scaled up its response from working in 2 Oblasts to working in 23 of the 24 Oblasts in Ukraine, increasing its number of partners, staff, offices and budgets.

General information about the role of the person: 

Under the overall supervision of Shelter Technical Lead, Housing Solutions Systems Coordinator is responsible for designing, implementing, and optimizing the Effortless Execution System for PIN Shelter and Housing Activities by creating streamlined processes, integrating technology solutions, and utilizing data-driven insights to ensure the efficient execution of shelter initiatives.

Main duties and responsibilities: 

Design and Development:

• Lead the design and development of an Effortless Execution System for PIN shelter and housing activities.
• Collaborate with cross-functional teams to understand requirements and identify opportunities for automation and simplification.
• Utilize technological solutions to streamline resource management, task assignment, and progress tracking.

 Standardized Protocols:

• Develop and implement standardized protocols and procedures to minimize friction points in shelter operations.
• Ensure consistency and clarity in workflow processes to optimize team efficiency.
• Train staff members on new protocols and provide ongoing support as needed.

 Data-Driven Insights:

• Collect and analyze data to identify trends, anticipate challenges, and proactively address issues.
• Use insights to optimize resource allocation, identify areas for improvement, and drive continuous enhancement of shelter initiatives.
• Implement feedback mechanisms to gather input from stakeholders and incorporate insights into system refinement.

Quality Assurance:

• Establish quality assurance measures to ensure the accuracy and effectiveness of the Effortless Execution System.
• Conduct regular audits and performance evaluations to assess system performance and identify opportunities for enhancement.
• Address any discrepancies or inefficiencies promptly to maintain high standards of operational excellence.

 Collaboration and Communication:

• Foster strong collaboration and communication among team members and stakeholders.
• Serve as a liaison between different departments to facilitate coordination and alignment of shelter activities.
• Communicate updates, changes, and best practices effectively to ensure understanding and buy-in across the organization.

Required background and competences:

• Bachelor's degree in a relevant field such as Business Administration, Information Technology, or Operations Management;
• Proven experience in project management, process optimization, or system implementation;
• Strong analytical skills with the ability to collect, analyze, and interpret data to drive decision-making;
• Excellent communication and interpersonal skills, with the ability to collaborate effectively with diverse teams;
• Proficiency in technology tools and platforms for project management, data analysis, and workflow automation;
• Demonstrated ability to work independently, prioritize tasks, and manage multiple projects simultaneously;
• Passion for social impact and a commitment to serving vulnerable populations
• Experience working in a shelter or humanitarian organization;
• Familiarity with software development methodologies, agile practices, and process improvement (e.g., PMP, Six Sigma);
• Knowledge of relevant regulations and best practices in shelter management.

PIN OFFERS:

• Competitive salary as per PIN Salary Scale: 1 813 - 2 003 USD GROSS;
• Meaningful and positive working environment in a well-established and growing international humanitarian organization with career development opportunities;
• Reimbursement of travel expenses between offices and areas of intervention;
• Professional development opportunities through various capacity building events, such as trainings;
• 28 days of annual leave + 3 New Year bonus leave
• Health insurance.

Application procedure:

Please send clearly marked CV and Motivation letter in English. Please note only the shortlisted candidates will be contacted. Written test and interviews will be conducted on rolling basis and the vacancy will be closed when filled.

Please note that PIN does not charge a fee at any stage of its recruitment process.