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Field Officer for the Missing/Restoring Family Links (RFL) Unit

International Committee of the Red Cross
Негосударственные организации / NGO

    The International Committee of the Red Cross (ICRC) is an impartial, neutral and independent organization whose exclusively humanitarian mission is to protect the lives and dignity of victims of armed conflict and other situations of violence and to provide them with assistance.


    The ICRC is mandated to work in countries affected by armed conflict or other situations of violence. The ICRC is present in over 80 countries and has some 17,000 field staff.


    In 2014, the ICRC expanded its presence to Ukraine. There are more than 500 ICRC staff working in Kyiv, Sloviansk, Severodonetsk, Mariupol, Donetsk, Luhansk and Odesa.


    ICRC is Equal Opportunity Employer giving highest priority to staff safety and security.


    For more information, visit website: http://www.icrc.org/



    Field Officer for the Missing/Restoring Family Links (RFL) Unit

    Based in Donetsk





    Responsible to support the Missing/RFL Unit in all aspects of the ICRC programs related to the Missing/RFL files under the direct supervision of the Protection delegate (Missing/RFL focal point).





    • Develops and maintains contacts with the families of missing and/or other enquirers: Understands their situation, needs and requests.
    • Has an in-depth knowledge of the missing caseload, analyzes cased and proposes follow ups (cross departmental/integrated approach).
    • Follows up RFL caseload, in particular opening and follow-up of tracing cases, transportation request and RCMs.
    • In coordination with the Data Administrator Operator, provides regular update/analysis of the lists of Missing to his hierarchy.
    • In case a public events would occur, support in preparations of all public events related to the Missing in close cooperation with the Communication Department.
    • Ensures proper filing of the cases within the Protection department.
    • Crosschecks the relevant individual information during the preparation of lists and interventions.
    • In charge of media monitoring for missing related cases.
    • Participates in field trips.


    The tasks and responsibilities defined above are not exhaustive and can evolve depending on organizational needs.





    Education and professional qualifications

    • Secondary School or college
    • Minimum 1 year of experience in a similar field of activity
    • Good knowledge of spoken and written English
    • Good computer knowledge
    • Capacity to adhere to and to implement procedures
    • Good communication skills
    • Good negotiation skills
    • Rigor, method and analytical skills



    Personal Competencies

    • Genuine interest to work in humanitarian aid field.
    • Very good analytical skills.
    • Ability to demonstrate flexibility and take initiative.
    • Ability to work under minor supervision.
    • Strong sense of responsibility.
    • Reliability and proactivity is a must.
    • Good team player.




    Please submit your CV in English, along with your motivation letter by 23.11.2018.


    Only candidates meeting the above-mentioned criteria will be considered and contacted for tests and/or interview. No queries by phone please.