NOC Engineer

Who we are looking for

We are looking for a NOC Engineer to join our SRE team in Odessa to work on an innovative Real-Time Collaboration Platform including Audio / Video calls, Conferencing and Chats. As a NOC Engineer within our Site Reliability Engineering team, you will play a crucial role in ensuring the continuous availability and performance of our systems. Your efforts will directly impact our customers and partners who rely on our services around the clock.

Are you up for the challenge?

How You Will Make an Impact:

• You will work closely with our dynamic R&D and Support teams
• 24/7 you'll monitor of our infrastructure and our clients' systems
• Reacting to the incidents, making decisions, taking responsibility
• Continuously improving the monitoring system
• Providing valuable support to our partners via phone and tickets during non-business hours, ensuring their needs are met

What You Bring to the Team 

•  A minimum of 1 year of proven working experience
• Your strong analytical skills and logical thinking
• Solid skills in Linux and Networking administration
• Your experience in technical troubleshooting
• A high proficiency in English, both written and spoken
• Your availability for night shifts and the ability to work 12-hour shifts (8 am to 8 pm / 8 pm to 8 am)

Now, it would be fantastic if You Have

• Experience with monitoring tools(ELK,Grafana,CheckMK,Zabbix)
• Familiarity with AWS services
• Familiarity with Ansible, Docker
• Understanding or experience with GitLab, CI/CD
• A grasp of SQL principles or experience with SQL
• Basic understanding SIP

Why You’ll Love it here:

• Be part of the fastest-growing, talent-focused company in Unified Communications 
• Career growth opportunities
• Paid vacations and sick leaves 
• English courses
• Coverage of costs for certification and IT conferences
• We care about your health and well-being, which is why we offer a healthcare insurance
• Possible remote collaboration