Customer Support Consultant (Polish, English)

Interested in Software, Hardware and SaaS products?

Join our SupportYourApp team as a Customer Support Consultant and provide high-level quality support for famous IT-companies from all over the world.

All you need is:

• Fluent Polish and English (at least B2);
• At least 1 year of experience in customer service;
• Analytical & Research Skills;
• Customer-oriented and responsible attitude.

Will be a great plus:

• Experience in Freshdesk;
• Experience with native speakers;
• International exchange programs participation.

What You’ll Be Doing:

• Always be up-to-date with the cutting-edge technology;
• Apply the latest and greatest customer happiness practices;
• Provide omni-channel support via calls, chats and emails;
• Communicate with developers and other departments of various IT-companies;
• Become a product expert and constantly grow.

We offer you:

• Fixed schedule (Monday – Friday, 11am – 7pm);
• Enjoy working remotely;
• Competitive compensation;
• Paid intensive training and trial period;
• Great management with no bureaucracy;
• Good bonuses for referring friends (referral program);
• SupportYourApp Medical Policy;
• Occasional business trips.

Who are we?

SupportYourApp is a Support-as-a-Service international company that provides BPO services for other IT companies around the globe. We work with clients from 30+ countries and speak 50+ languages. Grab your chance to join them, and send us your CV in English, pointing out your outstanding skills! 

Visit our website: www.supportyourapp.com