Deputy Director of Sales

Fairmont Grand Hotel Kyiv 5* is seeking a service-oriented and highly motivated sales professional with strong organizational skills and Hotel Sales experience, to join our Sales Team.

Summary of Responsibilities:

Reporting to the Sales Director, responsibilities and essential job functions include but are not limited to the following:

• Consistently offer professional, friendly and engaging service;

• Ensure prompt and courteous service is extended to both internal and external customers;

• Develop new business while maintaining growth of existing accounts;

• Ensure the achievement of sales objectives on a monthly, quarterly and yearly basis;

• Solicit small group and/or short term business through action plan preparation and execution;

• Establish parameters, quotes and negotiate prices, confirming by written contracts;

• Maintain accounts, contact, activity and business details within the appropriate software applications;

• Work closely with Catering and Front Office to ensure all details of the contract were delivered and guests depart satisfied;

• Prepare weekly, monthly, quarterly and annual reports, as required;

• Balance operational, administrative and Colleague needs;

• Follow departmental policies and procedures;

• Follow all safety policies;

• Other duties as assigned.

Qualifications:

• Previous Sales experience required;
• Previous Property Management System experience required (OPERA PMS strong knowledge);
• University/College degree in a related discipline preferred;
• Excellent communication skills, both written and verbal required;
• Fluent English;
• Excellent customer service skills, superior interpersonal skills, results-oriented and highly self-motivated;
• Strong interpersonal and problem solving abilities;
• Ability to focus attention on guest needs, remaining calm and courteous at all times.

Main duties:

• Assist Director of Sales and Marketing in operational work of Sales department
• Do administration work of the Sales Department
• Participate in training and on boarding of the new staff
• Participate in Budget and Forecast process
• Be responsible for achieving the budgeted figures

We offer:

• International hotel chain working experience;
• Official employment;
• Transparent salary and bonuses;
• Permanent training programs;
• Full day job with 8 hours working day;
• Meals at staff restaurant and uniform provided by the hotel;
• Positive working atmosphere;
• Hotel location: Poshtova Ploshcha metro station.

You are Welcome:

• To contact us;
• To send us Your CV with picture.

Whether you're launching your career or seeking meaningful employment, we invite you to visit www.fairmontcareers.com to learn more about Fairmont Hotels & Resorts and the extraordinary opportunities that exist!