Mobility Specialist

RESPONSIBILITIES

• Coordinate preparation of documents for business visas to a number of European countries (e.g. Spain, Lithuania, and other): initial application, visa renewal, status maintenance 
• Prepare relocation logistics for employees and their family members
• Act as the primary service contact for managers, recruiters, HRs and employees throughout the relocation process
• Provide full information and ad hoc assistance efficiently and within SLAs
• Track and register statuses of relocation cases, reporting issues/impediments and actions/solutions on a regular basis
• Disclose process gaps or growth areas and actively address them to improve the existing process
• Identify and resolve off- and on-boarding issues and ensure that the relocation process is seamless
• Communicate corporate policies to employees and enforce compliance
• Report on case progress, relay stakeholder feedback and supply case statistics to management
• Perform quality work within deadlines with and without direct supervision

REQUIREMENTS

• At least 1 year of work experience, preferably (but not necessarily) in Global Mobility, HR, Personnel, Travel
• Ability to follow established processes and contribute to their improvement when needed
• Ability to negotiate and effectively solve problems
• Ability to learn quickly, multitask, and display initiative
• Excellent planning and organizational skills
• Resilience and willingness to work in a deadline-driven, flexible schedule environment
• Proven pro-activeness to handling assignments and streamlining workflow
• Ability to successfully cooperate with various stakeholders to achieve results
• Excellent communication skills
• Strong customer focus and ability to use in practice service excellence principles
• Understanding of commonly used office and collaboration tools (Office, SharePoint, Google Drive, Skype)
• Excellent written and verbal command of English; knowledge of other European languages is a plus
• Completed University degree

WE OFFER

• Competitive compensation depending on experience and skills
• Individual career path
• Unlimited access to LinkedIn learning solutions
• Social package - medical insurance, sports
• Compensation for sick lists and regular vacations
• English classes with certified English teachers
• Flexible work hours