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Looking to start a career in Logistics with unlimited earning potential and commission? Stone Cargo seeks a service-minded freight broker to serve as a liaison between freight carriers and our customers. In this position, your responsibilities would include securing new accounts, expediting the information-sharing process, and communicating with dispatchers, drivers, and clients. Additionally, we will look to you to negotiate current and future contracts to help maximize organizational profits. Ideal candidates are customer-oriented with the ability to work in a fast-paced, dynamic environment.
Our Company Describes Its Culture as:
People-Oriented -- Fun to work, everyone likes their job, and each employee is treated well and fairly.
Results-Driven -- Mentoring and training to develop necessary steps to achieve set goals and targets
Long-Term -- We believe in long terms and strong work relationships.
Requirements:
English - Upper Intermediate is a must
Previous experience as a Freight Broker or Dispatcher
Ability to multitask and prioritize at a high level
Effective communication
Confident decision-making skills
Strong ability to develop relationships
Work well independently and as part of a team
Customer service or operations experience preferred
Bachelor's degree is a plus
Daily Tasks & Responsibilities:
Perform freight services, adhering to government and company regulations
Create, coordinate, and manage pick-up and delivery schedules, coordinating with shippers, carriers, dispatchers, and customers
Track and report shipment status of loads
Book orders with carriers and assist in preparation for loading
Provide current and prospective customers with shipping quotes
Maintain accurate records of all activity, ensuring freight paperwork is complete and approved prior to transportation
Resolve freight discrepancies and keep relevant parties apprised
Respond to customer concerns and queries in a timely, professional manner
Manage multiple deliveries and process spot requests
Develop new sales strategies to generate leads, improve business, and develop a sales pipeline
Identify safe carriers for freight services, develop business relationships with carrier contacts, and negotiate pricing agreements and contracts
Maintain positive, productive relationships with customers, and contact them, as appropriate, for new business opportunities or to offer special promotions and discounts
Remain abreast of emerging market trends
What you'll get:
Training
Base Salary + Uncapped commission opportunity
Leadership Development Program: Team Leaders and Managers promoted only from within
Comfortable work environment
Modern office with a comfortable location
Taxi compensation
We handle billing and paperwork
Schedule:
Monday to Friday
from 14:00 to 00:00
If you are interested or have any questions feel free to text us.
Mariana