Business Analysis Lead (IT, telecom)

Netcracker Technology Corp., a large software development company and one of the world's most respected TOMS Solutions (Telecommunications Operations and Management Solutions) companies, has an opening for

Business Analysis Lead

Responsibilities:

• Establishing and maintaining relationships with the customer including but not limited by discovery and understanding customer needs/business drivers/pain points, manage customer expectations, negotiating/approval of functional solutions).
• Supporting BA Team in requirements and case management: gathering, prioritization, decomposition business requirements to functional, use case and functional case development, development of solution presentations.
• Cross-project aligning of BA Team work with Business consulting, Solution Architecture, Integration and Migration teams' activities and release plan.
• Meeting Technical staff and Business stakeholders of the customer on aspects of scope clarification, requirements gathering, coordination, etc.
• Planning and managing the work of BA Team during delivery project including but not limited by the design of a work plan, setting tasks to the team, leading sync up meetings with the team.
• Resource assessment and planning of Analysis and Design phases of the delivery project.
• Ensuring transparent project execution process (e.g. dashboards with the planned and actual status of work) and providing managerial reporting.
• Validate GAPs (identified by BA team) against "out of the box" system capabilities and solution architecture.
• Risk assessment and management.
• Adjusting the delivery methodology in accordance with project/program needs and introducing it to the BA Team.

Qualifications:

• University technical degree in Information Technology or Telecommunication domain.
• More than 3 years of BA Lead experience in Telecom/IT implementation projects of BSS, CRM, ERP, eCommerce/Self-Care
• Experience in the analysis of integration aspects of solution and understanding of key product suites, features and implementation approaches for BSS/CRM/ERP/eCommerce/Self-Care.
• Deep BA theory knowledge (BABOK, requirements management, business process modeling (methods, notations), UML).
• Excellent understanding of full software delivery project lifecycle, knowledge of different delivery methodologies, resource management, scope and risk management.
• MS Office and CASE tools experience (Enterprise Architect, Signavio, Axure, and their equivalents).
• Good interpersonal/customer-relations skills and the ability to guide customer/user ideas into realistic system/functional solutions.
• Experience in delivering functional design and solutions to the business audience.
• Basic understanding of the BSS and OSS Telecom market landscape including an understanding of parties in fulfillment, assurance, and billing spaces, the inventory parties, auto-discovery parties, etc.
• English: fluent speaking & intermediate/upper intermediate writing.

We offer:

• Opportunities for career development
• Professional growth in the international business environment
• Opportunities for business trips (Europe, Canada, USA, Australia)
• Medical insurance for employees
• Friendly atmosphere, sports activities and corporate events
• Salary will be discussed individually with the successful candidate