Business Analyst (CRM for Telecom)

Responsibilities:

• Meeting Technical staff and Business stakeholders on aspects of scope clarification, requirements; gathering, coordination, etc.
• Requirements and case management: gathering, prioritization, decomposition business requirements to functional, use case and functional case development, development of solution presentations
• Development and maintenance of business analysis and design documents for internal and external use
• Active collaboration with technical, QA team and Management team for planning and assessment purposes

Qualifications:

• University technical degree
• More than 3 years of BA experience in Telecom/IT implementation projects ( End-2-End participation)
• Deep BA theory knowledge (BABOK, requirements management, business process modeling (methods, notations), UML)
• MS Office and CASE tools experience (Enterprise Architect, Axure, Rational Rose, ERwin, equivalent)
• TMForum: ETOM (understanding of whole picture of telecom business processes)/SID/TAM/ITIL knowledge
• Good interpersonal/customer-relations skills and the ability to guide customer/user ideas into realistic system/functional solutions
• Experience in delivering functional design and solutions to business audience
• Basic understanding of the OSS market landscape including understanding of parties in fulfillment, assurance, and billing spaces, the inventory parties, auto-discovery parties, etc.
• English: fluent speaking & intermediate/upper intermediate writing

We offer:

• Opportunities for career development
• Professional growth in the international business environment
• Opportunities to make business trips (Europe, Canada, USA, Australia)
• Medical insurance for employees
• Friendly atmosphere, sports activities and corporate events
• Salary will be discussed individually with the successful candidate