Junior System Administrator (ID 40422)

WE ARE

Applications team is responsible for development, implementation and support of SoftServe's corporate infrastructure services (for ex. Active Direcroty, MS SCCM) and custom applications (for ex. Exchange, Zoom, Office365).

We are on a hunt for System administrator responsible for corporate services of authentification and authorization, managing servers, workstations and other devices administering and support of infrastructure services, development of unified communication programm in our company.

We are looking for a Junior System Administrator who will be in charge of communication with vendors and internal customers, maintanance of all services up to date in correspondence with SLA. 

YOU ARE

• Competent in MS Windows Server Administration
• Proficient in Active Directory, DNS
• Possessing good knowledge of PowerShell scripting language
• Good at Exchange Server, SharePoint Server, SQL Server, Azure, Office365 administration (would be nice)
• Experienced with centralizing monitoring systems (MS SCOM, Nagios)  products (desirable)
• Understanding software development company functioning (would be your advantage)

YOU WANT TO WORK WITH

• Fulfilling user requests and following standard procedures
• Resolving service incidents as layer 2/3 support, troubleshooting and incident escalating
• Monitoring performance, health and resources usage of infrastructure services and proactively manage their resource allocation
• Registering incidents and report problems into HelpDesk system based on monitoring, tickets and logs collection tool
• Performing standard maintenance tasks
• Information Security and Service Management procedures and processes
• Maintaining service documentation
• Assisting in development of project-related documents, specifications and service designs
• Executing approved project tasks and service changes, providing estimates and reporting
• Assisting in deploying new service/system including test/stage/production environments according to deployment plan
• Establishing service monitoring and backup/recovery according to the service documentation
• Performing research and testing of technology solutions and features in scope of corporate services' development
• Service providers' representatives within support cases or incident resolution

TOGETHER WE WILL

Provide high-quality systems administration and develop professional skills and knowledge by participating in various internal projects in regards of company's infrastructure development and constant improvement.