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Contact manager (Spanish)

ProSteer Group
  • Регион:Львів
Англійська (середній)
Іспанська (поглиблений)

ProSteer Group focuses on e-commerce, digital marketing, selling niche engineering equipment online and offline, IT projects, web design, hardware and software development. Currently, we are looking for a Contact Manager with the knowledge of Spanish to join our team.


Main Responsibilities

  • Handle and resolve customers' complaints and requests (via email, phone and chat)
  • Help existing customers by providing them timely and accurate information about products (NOT cold calls)
  • Deliver information about benefits of the products to turn customers into paid ones
  • Informing clients about the status of their cases resolution upon request
  • Identify and analyze issues and provide effective solutions

Required skills:

  • Advanced level in spoken and written Spanish
  • Intermediate or higher English level
  • Excellent communication and problem-solving skills
  • Good understanding of computer systems, mobile devices and other tech products
  • Multi-tasking abilities

We offer:

  • Long-term employment with annual paid vacation (20 working days) and paid sick leave
  • Steady job opportunity with various possibilities for professional growth and advancement
  • Numerous possibilities to improve your skills within ProSteer Corporate University, paid external educational programs, workshops, training, etc.
  • Language classes (Polish, Spanish, and English)
  • Spacious office with green garden, relax zone and a playground
  • Work-rest balance support (yoga, massage, etc.)
  • Secure car and bike parking place



Welcome to our professional team. Get into ProSteer :)