BSU Senior Case Manager (KYC Analyst / Checker)

BSU Senior Case Manager (KYC Analyst / Checker)

Job Purpose:

ICG KYC Ops is an AML/KYC support/control function within the Institutional Clients Group responsible for the preparation, development, due diligence and approval of the electronic work items in CitiKYC and supporting appendices in partnership with Coverage and Compliance teams.

Responsibilities:

• Perform the checking procedure for records in CitiKYC
• Create records in CitiKYC system sourcing information from internal and external sources by the agreed deadline
• Collate and review information from internal and external sources for company news (Company website, Regulatory websites, Google etc.)
• Validate the information within the CitiKYC system and CIP document to ensure it is complete and accurate (Company/Entity Formation, Ownership, Management, Market Reputation etc.)
• Complete records in CitiKYC incorporating local regulatory requirements
• Carry out name screening of related parties in CitiScreening system
• Escalate any negative news and high risk cases to Coverage/AML Compliance department
• Take responsibility for records in CitiKYC and associated documentation completion from initiation to approval
• Proactively interact with coverage teams and compliance to update system with information until final approval of records in CitiKYC
• Assist Team Lead in meeting quality and training/coaching needs for the team
• Leading ad hoc departmental projects assigned by ICG KYC Ops Team Lead/ ICG KYC Ops Head
• Report workflow progress to ICG KYC Ops Team Lead/ ICG KYC Ops Head
• Meet agreed targets for KYC records review and completion within agreed Service Level Agreement timeframes
• Update workflow database regularly throughout the day
• Highlight any discrepancies to ICG KYC Ops Team Lead/ ICG KYC Ops Head
• Prepare and distribute BSU metrics (weekly/monthly KRI, ad hoc reports etc.)
• Back up ICG KYC Ops Team Lead/ ICG KYC Ops Head
• Assist with departmental quality reviews as appropriate (MCA etc.)
• Ensure the execution of the internal control procedures and policies of the Bank related to the unit activity

Knowledge/Experience:

• 1 - 3 years experience in banking, finance or law
• Experience in control/risk or Compliance (AML/KYC) function (an advantage)
• Knowledge and experience of the technologies and processes used in Citi
• Knowledge of local regulatory KYC/AML requirements

Qualifications:

• University degree in Law, Business/Finance, Math, Economics.

Skills:

• Proficient use of Microsoft Applications ( Word, Excel, Access)
• Proficient use of KYC applications (an advantage)

Competencies:

• Fluent: English (oral & written)
• Excellent oral and written communication skills
• Ability to develop strong professional relationships
• Strong research skills
• Accuracy and strong attention to detail
• Good organizational skills - ability to multitask and prioritize
• Ability to work well under pressure and tight time frames
• Strong computer skills
• MIS and metrics and efficiency analysis skills
• Pro-active, flexible, and must be team player.
• Ability to work in a dynamic environment.