Customer Service Specialist

Sanofi Ukraine, the part of Sanofi Group, diversified global healthcare leader, announces the position of Customer Service Specialist (One-year contract).

KEY RESPONSIBILITIES:

• To build and maintain relationships with distributors and wholesalers;
• To control and monitor customers credit limits, payment and execution of contract obligations;
• To proceed with order taking and invoicing. To collect and monitor handling of stickers and leaflets for non-Ukrainian packs per every customer's purchase order;
• To handle and settle customers' claims in the frame of the contract and established internal procedures;
• Under the control of the Customer Service Manager to drive sales administration for continual improvement.

REQUIREMENTS:

• Education: higher education with specialization in economy, logistics and/or mathematics as an advantage;
• Experience & knowledge: minimum 1 year of experience in logistics, sales administration and/or customer service;
• English (Intermediate+), Russian, Ukrainian;
• PC (OS, MS Office, MS Outlook, Internet navigation, Archivers);
• Core competencies /skills: communication, customer service oriented, negotiation, analytical skills, energy, diligence, team-work.

COMPANY OFFERS:

• Professional and career growth opportunities;
• Competitive remuneration and social package;
• Work and development in highly professional team.