IT Help Desk

DRP is an international company, specializing in outsourced back-office and call center services for clients all over the world. We effectively manage all daily back-office processes for our clients around the world by our exceptional customer-oriented business philosophy.

https://www.drp-bo.com/

We are looking for Help Desk  to join our team. 

Main responsibilities: 

• Technical support for office and remote employees;
• Setting up new workstations for employees;
• Installation and configuration of software, office and network equipment;
• Configuration and administration of office networks;
• Control of user access to systems.

Requirements:

• Upper-intermediate level of English;
• At least 2-years of work experience in a similar position;
• Highly experienced in Help Desk troubleshooting and problem-solving;
• Skills of installation, configuration and administration of Windows 10, MS Office, etc;
• Experience in working with network equipment, its purchase, configuration and support;
• Understanding the principles of the network services (DNS, DHCP, VPN, IP), network, firewall;
• Good knowledge of Active Directory, policies, etc.;
• Strong familiarity with cloud infrastructure;
• Excellent problem-solving skills;

We offer:

• Exciting project involving the latest technology/products in Fin-Tech & online banking;
• Competitive salary (negotiable);
• Cozy office in city center;
• Medical insurance;
• Paid sick leaves and vacation days;
• Team buildings and corporate events;
• International and multicultural working environment;

We are waiting for your CV, don't hesitate and send it now!