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19.11.2020

Quality Control Agent with Arabic language

DRP
Фінансові послуги
  • Регион:Київ
Англійська (поглиблений)

DRP is an international company, specializing in outsourced back-office and call center services for clients all over the world. We effectively manage all daily back-office processes for our clients around the world by our exceptional customer-oriented business philosophy.

 

We are looking for the Quality control agent with Arabic language to join our team.

 

Main responsibilities:

 

  • Active using of Arabic and English languages on daily basis;
  • Listening records of conversation between customer and company representative in order to provide reports by the given criteria (using both Arabic and English languages);
  • Active participation in cross-functional processes to improve the quality of provided services.

 

Requirements:

 

  • At least advanced both English and Arabic languages;
  • Good communication skills;
  • Strong analytical skills and critical thinking.

 

We offer:

  • Competitive salary (negotiable);
  • Cozy office in city center;
  • Medical insurance;
  • Paid sick leave and vacation days;
  • Team buildings and corporate events;
  • International and multicultural working environment.

 

We are waiting for your CV, don't hesitate and send it now!