Account Specialist (Bolt Food)

Bolt Food is looking for a passionate Account Specialist to drive our business, developing, managing and growing our partner restaurants in Ukraine.

As an Account Specialist you will have a clear understanding of our key business goals and actively manage our partners to generate long-term value for our partners and the platform. In addition you also have to be a strong team player and willing to do things outside of the day-to-day work activities - supporting local execution of our global projects or being the Account Manager`s right hand in managing our business priorities.

Your daily adventures will include:

• Managing and organising eater-facing campaigns ensuring that all processes are in place at the city level to maximize campaign performance.
• Analysing market specific behaviour to gain insights and supporting the team in improving customer experience.
• Supporting the execution of our operational strategy, solve daily commercial and operational issues.
• Collaborating with the Sales & Partners Operations team to smoothly activate all restaurants.
• Helping to re-negotiate restaurant contract conditions such as commission rates and campaign plans.
• Working with cross functional departments to drive business growth (Campaigns, Partner Operations, Customer Service, Courier Operations).

We are looking for:

• 1-2 years of experience, preferably in Account Management, Consulting, Business Development.
• Good analytical skills: ability to interpret and present data to generate insights and support decision-making.
• Never-settle mentality: proven track record of client success and consistently achieving critical metrics and revenue targets.
• Commercial vein: ability to build professional relationships with business partners using listening, negotiation and persuasion skills.
• Ownership: ability proactively find solutions to business problems.
• Passion: drive to work with new technologies or with food tech.
• Excellent communicator: ability to effectively communicate with many stakeholders involved.
• Good project manager skills: capable managing multiple projects, resources, priorities and time.
• Minimum language requirements: Ukrainian and Native or Business level English speaker.

Our team is made up of thinkers, innovators and go-getters shaping the way millions of people move around the globe. We value passionate and down-to-earth people who are driven to get things done and find creative solutions to problems. We recognize that our strength and success are directly linked to the talent and skills of our team members and a lean approach to our work. Our headquarters are situated in Tallinn, Estonia and we have offices in 35+ countries around the world.

Did we spark your interest? Get in touch and let's talk!